Payroll & Benefits Administrator

Be part of something extraordinary!
Welcome to The Other House, an unparalleled Residents Club in the heart of London that defies convention and sets new standards in hospitality. Our concept blends the comforts of home with the luxury of a hotel and the exclusivity of a private club, offering residents a dynamic fusion of living, leisure, and unparalleled service.

Picture exquisitely designed club flats, vibrant public spaces offering an informal street café and destination cocktail bar with access to an exclusive club with private lounges, a top-tier gym, spa, and wellness facilities. Whether you’re staying for a day, a week, a month, or longer, The Other House promises to be somewhere you can unwind, work, or socialise at your leisure.
Embodying the finest of British design and committed to sustainability and cutting-edge technology, The Other House isn’t just a concept; it’s a lifestyle embraced in every detail providing experiences to remember. With our innovative app, residents can enjoy seamless control over the way they run their life from automated check-in to monitoring energy usage, ensuring convenience and elevated living.

As we expand from our acclaimed South Kensington property to Covent Garden and beyond, we invite you to join our team in rewriting the rulebook on hospitality. At The Other House, every day presents an opportunity to craft extraordinary experiences for residents and colleagues alike.

Summary: Payroll and Benefits Administrator
Reporting to the Director of People, Culture and Learning, as the Payroll & Benefits Administrator, you will be responsible for managing payroll processing and administering employee Benefits programs. Responsible for ensuring that payroll is processed accurately and efficiently, and that the Company complies with relevant regulations.
Your primary focus will be on accurately and efficiently processing payroll, managing the company pension schemes, ensuring compliance with all relevant regulations, and administering and growing the employee benefits program. This role requires a meticulous attention to detail, strong organizational skills, and a thorough understanding of payroll processes and benefits management. This new role is pivotal to the continued expansion of The Other House as we grow our brand, across properties and departments.

We are looking for a person who:

• Proven experience as a Payroll Administrator, Compensation & Benefits Administrator, or similar role in a hospitality business.
• Familiarity with Benefits management principles and employee benefits programs.
• Strong knowledge of benefits administration and HR compliance requirements.
• Strong problem-solving skills with the ability to identify and resolve payroll-related issues.
• Continuous learning mindset to stay updated with changes in payroll and Benefits management practices.
• Proficient in using MS Office applications, particularly Excel, for data analysis and reporting.
• Excellent 10-key typing skills for accurate data entry.
• Excellent organizational and time management skills to handle multiple payroll schedules and deadlines.
• Excellent communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Knowledge and understanding of relevant regulations related to employment law, HMRC, and payroll.
• An innovative mind who puts forward solutions in a collaborative way, with consideration for the operational environment.
• The ability to lead, motivate, and inspire those around you to support Management and team members throughout their journey.
• A positive, engaging personality.
• Outstanding interpersonal skills.
• Unparalleled task and time management skills.
• The right to work in the UK.

What’s in it for you as a HouseMate?

• Working among a team of passionate and caring individuals.
• Industry leading Benefits package which includes length of service rewards, birthday celebrations, exclusive Perkbox discounts, health and financial helpline, Cycle to Work Scheme, Nursery Scheme Vouchers.
• The Other House discounts for food and drink in our Bar and Restaurant when dining.
• The Other House Friends and Family discounted rates when you book an overnight stay.
• Christmas and Summer Team Parties and social events throughout the year.
• Healthy and nutritious staff meals on shift.
• Refer A Friend scheme of up to £700 per successful hire (dependent on role).
• Departmental incentives to reward excellence.
• And so much more!

The Other House celebrates diversity and fosters an inclusive workplace where all are welcome. We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, and any other groups that bring unique perspectives to our team. We prioritise mental health and wellbeing and understand the importance of accommodating candidates’ needs, including any specific requirements during the interview process, ensuring an equitable and supportive recruitment journey for all.