Payroll Administrator, Poole

Vacancy: Payroll Administrator

The Payroll Administrator sits within the Global Business Services Hire 2 Retire team. The role involves working closely with various Stakeholders and Service Providers, both internal and external, influencing the GBS system and data strategies. It requires a flexible approach to a variety of activities, such as contributing to projects and demands, regular annual activity, and technical problem-solving across systems.

Location: The role will be based in Poole with 2 days a week in the office. We will also consider applicants local to other offices, including Hebburn, Farnborough, and Manchester.

You’ll make a difference by:

1. Upskill on various topics covering employee lifecycle to include Onboarding, Offboarding, technical support, end to end query handling and payroll processing activities.
2. Provide proactive support to assist the smooth running of the service line ensuring customer service excellence is at the forefront of all that you do.
3. Be responsible for your own workload as well as that of the team by taking ownership of case work and tasks.
4. Maintain process documentation and review regularly.
5. Seek ways to improve both yourself and process activity and champion various topics whether BAU or project related.
6. Support colleagues and promote a one team mentality.
7. Analyse and resolve technical system queries and/or error reports.
8. Perform other duties as assigned by the Team Leader/Manager from time to time.
9. Support various projects where HR systems are affected, representing the department, working independently, and providing valuable ideas and input.
10. Participate in training activities including programmes to support use of new technologies.
11. Input to/identify operational efficiencies related to the GBS systems and processes.

You’re excited to build on your existing expertise, including:

1. Experience with Workday HR system and/or other payroll system.
2. Experience of working within Shared Service or Bureau style environment.
3. Working independently to manage key activity, prioritising, and remaining calm under pressure.
4. Understanding of the employee life cycle/administration processes and experience of payroll processing.

In addition to a competitive base salary, we offer:

1. Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance.
2. Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements, enabling you to tailor your schedule to your needs.
3. Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
4. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.