Patient Services Co-ordinator

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Front of House Aesthetic Clinic | Chelsea, London

Location: Chelsea, London
Salary: Up to £29,000 per annum (OTE, commensurate with experience)
Job Type: Full-Time (4-day workweek with a set rota)

Are you passionate about skincare, aesthetics, and delivering exceptional customer service? The Consulting Room is seeking an experienced Front of House professional to join a prestigious aesthetic clinic in Chelsea. This is a fantastic opportunity to be part of an elite team in one of Londons most exclusive skincare clinics.

Only candidates with experience in the aesthetics industry will be considered.

What Were Looking For:

• Previous experience in a busy, high-end customer-facing role (preferably in aesthetics, luxury hospitality, or retail).
• A genuine passion for skincare and aesthetics.
• Exceptional customer service skills and a professional attitude.
• Impeccable presentation and a polished telephone manner.
• Strong multitasking, problem-solving, and numerical skills.
• Excellent communication and interpersonal abilities.
• A professional, mature, and positive outlook on work.
• Fluency in written and spoken English.

Your Role & Responsibilities:

• Be the face of the clinic, providing a five-star experience to every client.
• Manage therapist schedules and appointments with accuracy.
• Handle payments and financial reconciliations efficiently.
• Offer expert advice on skincare products and treatments.
• Maintain the clinics luxurious and professional environment.
• Manage stock levels and ensure inventory accuracy.
• Address client feedback and inquiries with professionalism and grace.

What We Offer:

• Competitive salary up to £29,000 per annum OTE, based on experience.
• Discretionary complimentary aesthetic treatments.
• Staff discounts on premium skincare products.
• Friends and family discount program.
• Work-life balance with a four-day workweek and a set rota.
• Career growth opportunities within an expanding company.
• A supportive and inclusive workplace with a professional and welcoming team.

Requirements:

• Valid UK work permit.
• Previous experience in aesthetics or luxury hospitality/retail.

How to Apply:

If you are ready to take the next step in your career and be part of a team redefining luxury skincare, we would love to hear from you.

Please send your CV to Sabrina Haynes at [emailprotected] or contact 07734 203105 for further details.

Join a world-class clinic where your expertise, passion, and dedication will be highly valued.