Patient Safety and Quality Officer

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

About

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshires leading acute trusts, serving a population of more than 440,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.

Hosting three main hospital sites and a number of additional services, the Trust is one of only five Teaching Hospitals in Yorkshire and trains 25% of all medical students in the region, in addition to 30% of all other healthcare professional students.

A modern and forward-facing Trust employing over 7,000 members of staff, the hospital provides a full range of local hospital services across Doncaster Royal Infirmary in Doncaster, Bassetlaw Hospital in Worksop, Montagu Hospital in Mexborough.

Follow us on Facebook, Twitter & Instagram: @DBHNHS @DBH_NHSFT @dbth_nhs

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Contact

View job details

Key details

Location

Site: Doncaster Royal Infirmary
Address: Armthorpe Road
Town: Doncaster
Postcode: DN2 5LT
Major / Minor Region: South Yorkshire

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week

Salary

Salary: £29,970 - £36,483 Pro Rata Per Annum
Salary period: Yearly
Grade: (Band 5)

Specialty

Main area: Patient Safety and Quality

Job Overview

We are looking for a highly motivated and driven individual for the post of Patient Safety and Quality Officer to join the Patient Safety Team at Doncaster and Bassetlaw NHS Foundation Trust.

The Patient Safety and Quality Officer will be responsible for providing support and lead on the efficient functioning of all aspects of Patient safety and learning from events, including collaboration with the Lead Nurse for Patient Safety and the Patient Safety Team. To work autonomously using own initiative in order to develop and innovate services for the function of patient safety, working closely with colleagues as required in order to deliver key strategic and operational objectives.

The post holder will work collaboratively with the Patient Safety Investigation Leads and Patient Safety Team to provide expert resource for the planning, implementation, development, maintenance and review all aspects of the Patient Safety Incident Response Framework learning from events process at Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. Support with aspects of managing incidents on the incident management system, Datix.

The post holder will work autonomously in preparing agendas for meetings, take accurate notes/minutes and manage and maintain the action logs. They will be required to undertake all the administration for organising the meeting, ensuring key stakeholders are at the meeting and juggling diaries to accommodate the slots on the executive panel.

The Main Priorities Will Include

• Working autonomously in preparing agendas for meetings, take notes and action logs. They will be required to undertake all the administration for the meeting.
• Support the efficient functioning of the Patient Safety Team including introducing new systems and processes, where necessary, to improve efficiency, may include the development of relevant administrative policies and procedures.
• Support the Lead Nurse for Patient Safety in the development and delivery of the Patient Safety agenda.
• Effectively communicate information about the patient safety agenda and act as the first point of contact for enquiries and routine correspondence.
• Work across a number of highly sensitive and confidential work streams within the Patient Safety agenda.
• Ensure all information is of a high standard so as to accurately reflect progress and to highlight any issues to Lead Nurse.
• Work as part of a team; provide assistance and support to colleagues, providing on the job guidance/advice to new and temporary staff as necessary.
• Manage tight and often changing deadlines with structured prioritisation.

Working for our organisation

DBTH is one of Yorkshires Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including: NHS Pension Scheme, Generous holiday entitlement in line with Terms & Conditions, Comprehensive health and wellbeing support, NHS Car Lease schemes and a range of salary sacrifice schemes, Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed Job Description And Main Responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

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• Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
• We reserve the right to close down this advert early should there be a high number of applicants.
• The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
• All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Knowledge and Experience

Essential criteria

• Complex information gathering with a high level of accuracy
• A broad knowledge of administrative and clerical tasks and procedures
• Proficiency in Microsoft Office
• Good keyboard skills
• Experience of developing and maintaining admin systems
• The ability to work both independently and as part of a team
• Flexibility in approach to changes in service needs
• Responsibility for maintaining accurate and confidential records
• Communication at all levels in a changing environment
• Project management skills

• Knowledge of DATIX risk management database
• Experience of working in the NHS
• Experience of IT/Clinical systems
• Knowledge of Duty of Candour, Serious Incident Framework and Patient Safety Incident Response Framework

• Degree level qualification or qualification and experience which is equivalent
• Experience and expertise of understanding the new patient safety strategy
• Evidence of training in relation to patient safety and/or attendance at conferences, indicative of learning and development
• RSA Level 2 typing qualification required, or equivalent

• Knowledge of legal/medical terminology and procedures

• Good interpersonal and communication skills with a diverse range of professional groups
• Team player
• Understanding and tactful with staff at all levels
• Ability to maintain a professional appearance
• Demonstrate reliability, motivation, conscientious and commitment
• Willingness and confidence to contribute to developmental changes within the department and wider organisation
• Adaptable to a constantly changing environment
• Being open minded, non-judgemental
• Exchange verbal and written information concerning confidential documents to internal and external agencies
• Communicates sensitive serious incident details, results of inquests and claims to solicitors and others across the Trust.
• Plan and organise straightforward activities, some ongoing/complex activities, requiring formulation, adjustment
• Collaborative working with the Divisions to attend LFPSE panel
• Prioritising work load
• Escalation of concerns to senior manager
• Able to meet deadlines and be adaptable to an ever changing environment
• Organise complex Learning From Patient Safety Events (LFPSE) and Trust Executive Patient Safety Oversight Group (TEPSOG) panels

• Experience of analysing data for accuracy on behalf of staff for publication in committee reports
• Experience of assisting patients/clients during incidental contacts/providing non-clinical advice

Further details / informal visits contact

Name: Nicola Severein-Kirk
Job title: Lead Nurse - Patient Safety
Email address: [email protected]
Telephone number: 01302642277
Additional information

Please make contact with Nicola Severein-Kirk on 01302 642277 or 07775227592 if you require further information prior to applying.