Patient Navigator/CHW/Phlebotomist

Position Summary: The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education. CHW provides HIV, HCV, STI's (Chlamydia, Gonorrhea, and Syphilis), and TB screening, prevention, counseling & testing, and case management services to health center patients and community residents by performing venipuncture and collecting urine. The CHW will assist patients with accessing services of FHCW and make and follow up on referrals for external services. The CHW also provides education on HIV, HCV, STI's, and TB to the staff and clients as well as the Worcester Community via outreach to shelters and residential programs. The CHW must be available to do community outreach during off hours and on weekends when needed.

Educational Requirements:

High school diploma or GED required; Bachelor’s degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.

Experience Required:

Minimum of two years relevant work or college-level internship experience required. Data entry skills and proficiency with MS Office including Excel and Outlook. Proven ability to perform patient interviews, coordinate, and collaborate with internal services and external community partners. Must have demonstrated organizational skills and the ability to work independently.

• Bilingual in English and another language appropriate to FHCW patient population required.
• Community Health Worker Core Training required within the first year of employment.
• Flexible evening work and weekend hours required to meet FHCW community or patient needs.
• Must have a certification in phlebotomy or successful completion of training and certification within six months of placement in position.

Reporting Relationship: The Social Services Program Manager