Patient Advisor (Surgical & Non-Surgical)

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Patient Advisor (Surgical & Non-Surgical), London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

32ffb96cd180

Job Views:

3

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Senior Patient Advisor – Full-Time, Permanent

Location: Central London

I’m currently recruiting on behalf of a highly respected and prestigious aesthetic business based in Central London. They are seeking a Senior Patient Advisor with a strong sales background to manage all incoming new client enquiries and convert these into consultations.

This is a full-time, permanent position offering excellent benefits and long-term career progression within one of the leading names in the industry.

Why This Opportunity Stands Out

1. Join a top-tier aesthetic and surgical clinic offering cutting-edge treatments
2. Enjoy a generous base salary plus commission
3. Benefit from free and discounted treatments
4. Receive product incentives and continuous training
5. Be part of a close-knit, high-performing team in a fun and fast-paced environment

Key Responsibilities

1. Manage new client enquiries via phone and email, converting them into consultations
2. Deliver a five-star client experience from initial contact through to booking
3. Collaborate with the clinic and management teams to streamline the client journey
4. Troubleshoot and resolve any issues in the enquiry process
5. Share client feedback with marketing and management to support business growth
6. Reconnect with previous clients and share new offers or updates
7. Produce regular conversion reports for internal use
8. Handle diary management and administrative tasks with accuracy

What We’re Looking For

1. Proven experience in a sales-focused role within the cosmetic surgery or aesthetics industry
2. Alternatively, a sales-driven Assistant Clinic Manager looking for a new challenge
3. Professional and polished communication style, confident with high-profile clientele
4. Excellent written and verbal communication skills
5. Customer-focused with a genuine passion for aesthetics and delivering results
6. Strong organisational and administration skills

Full-time, permanent position – 40 hours per week (includes lunch breaks)

Working pattern: Monday to Friday, plus alternate Saturdays (with the following Friday to Sunday off when a Saturday is worked)

Competitive salary depending on experience, plus commission

Free and discounted aesthetic treatments

Product and treatment-based incentives

Ongoing learning and development opportunities

If you’re a driven and experienced advisor looking to join a premium aesthetics business with real growth potential, I’d love to hear from you.

To apply or discuss this role in confidence, please get in touch.