Passenger Sales Manager - Dover/South England

DFDS UK & Ireland; Dover; On-site; GBP 30,000 - 60,000

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Passenger Sales Manager.

Be part of the movement – and play your part.

About the role

As a key representative of the company, you will be responsible for managing and growing relationships with the retail travel trade, coach and tour operators, wholesalers, partners, trade associations, and tourism organisations. Working 9-5, Monday to Friday, this role involves maintaining existing accounts, identifying new business opportunities, driving revenue growth through strategic partnerships and engagement initiatives. You will play a crucial role in promoting the company's offerings across all routes while ensuring strong commercial agreements with key partners.

You will be responsible for:

• Developing and maintaining relationships with travel trade partners, including tour operators, wholesalers, and tourism associations.
• Identifying and securing new business opportunities to expand the company’s presence and revenue streams.
• Conducting regular customer visits, presentations, and training sessions to enhance product awareness and engagement.
• Organising and leading product experience events, familiarisation trips, and promotional activities.
• Negotiating and establishing commercial agreements with key partners to drive business growth.

About you

You are an experienced B2B Sales Manager (or equivalent) with at least three years of proven success within the travel industry. Highly motivated and target-driven, you excel in negotiating and securing commercial agreements that drive business growth. Your strong organisational skills allow you to effectively manage multiple accounts, plan strategic sales activities, and work efficiently under pressure. With a results-focused mindset, you thrive in a high-performance sales environment, consistently exceeding targets and identifying new business opportunities. Your ability to build and maintain strong relationships with key partners, including tour operators, wholesalers, and trade associations, is essential to your success in this role.

You are comfortable working across diverse distribution channels and have a deep understanding of the travel trade landscape. Your passion for sales and business development, combined with your ability to think strategically and adapt to market trends, makes you a valuable asset to the team.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Breeze, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.