Parts Sales Executive - Birmingham

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job description

Parts Sales Executive - Birmingham, Birmingham

Client:

MSX - TPS

Location:

Birmingham, United Kingdom

Job Category:

Job search tools

EU work permit required:

Yes

Job Reference:

00eceafa3d4c

Job Views:

7

Posted:

06.04.2025

Job Description:

About the Role

Who are TPS?

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

What will you be doing?

• Working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
• Achieving personal KPI‘s and revenue objectives with target customers
• Accurately identifying parts to meet the customer sales requirements
• Utilising all product promotions effectively to achieve specific targets set
• Identifying and leveraging potential sales opportunities within customer base
• Building strong working relationships with customers through regular contact with them on the phone and via face to face visits
• Providing a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
• Providing timely communication to customers on their credit status
• Assisting, liaising with and supporting the TPS Centre team to ensure good working relationships and delivery of excellent customer service
• Working with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
• Handling incoming calls and customer enquiries within KPI’s, using the approved greeting
• Ensuring the proper and accurate use of all systems to search and order parts
• Completing all required documentation accurately and promptly
• Dealing with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual

What are we looking for?

• A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
• Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
• Passion for providing a great customer service experience
• Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
• A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
• Excellent attention to detail and accurate record-keeping
• IT literate, preferably with a good working knowledge of MS Excel

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.