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Parts Sales Advisor (Counter)

Motor Parts Direct LTD

West Harptree

On-site

GBP 28,000 - 35,000

Full time

16 days ago

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Job summary

An established industry player is looking for a Parts Customer Sales Advisor to join its Bristol branch. This role involves engaging with customers, both retail and trade, and providing exceptional service while promoting offers. The ideal candidate will have a background in the motor trade or a strong understanding of cars, with a proactive and sales-driven approach. Join a company with a stellar reputation for quality and reliability, where your contributions will help maintain high service levels and meet ambitious growth targets. If you're ready to be part of a dynamic team in a fast-paced environment, this opportunity is for you.

Benefits

Basic Salary from £28,809
20 working days holidays plus bank holidays
Monthly and Yearly Sales bonuses
Promotional incentives

Qualifications

  • Previous experience as a parts advisor or relevant motor trade experience.
  • Proactive and sales-driven with excellent communication skills.

Responsibilities

  • Serve customers at the front counter and handle inbound calls.
  • Build long-term relationships with local customers.
  • Promote offers and manage credits and returns effectively.

Skills

Customer Service
Sales Skills
Communication Skills
Organizational Skills
Knowledge of Cars

Education

Experience as a Parts Advisor
Relevant Experience in Motor Trade

Job description

We are currently seeking a Parts Customer Sales Advisor to join the team at our Bristol branch.

Benefits include:

  1. Basic Salary from £28,809 dependent on experience.
  2. Holidays from 20 working days plus all bank holidays, increased in line with service.
  3. Monthly and Yearly Sales bonuses available.
  4. Monthly and Yearly Promotional incentives.

Key Responsibilities:

  1. Working on the front counter. Answering inbound calls and serving both the retail and trade.
  2. Building long-term rapport with local customers.
  3. Actively promote offers & customer incentives.
  4. Limiting credits and returns by ordering and sending the right parts, first time.
  5. Occasionally assisting in the warehouse either picking or putting away products.

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

You should be proactive, sales-driven, and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.

Knowledge of the local areas and customer base would be a distinct advantage.

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations.

Motor Parts Direct has been acquired by Motus, a diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.

Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.

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