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PARTS & RETAIL SALESPERSON
Ernest Doe & Sons Ltd
Wymondham
On-site
GBP 20,000 - 30,000
Full time
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Job summary
An established industry player is seeking a motivated sales assistant to join their dynamic team. In this entry-level role, you will support retail sales in a busy showroom environment, engaging with customers and providing exceptional service. Your responsibilities will include assisting with sales of horticultural equipment and parts, managing customer inquiries, and supporting internal teams. This position offers a competitive salary, generous holiday allowance, and various employee benefits. If you thrive in a fast-paced environment and have a passion for customer service, this could be the perfect opportunity for you.
Benefits
Qualifications
- Excellent customer service and communication skills are essential.
- Sales experience and knowledge of horticultural equipment are advantageous.
Responsibilities
- Assist with retail sales of parts, hardware, and machinery.
- Ensure excellent customer service and deal with product queries.
Skills
Tools
Job description
Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.
- Good knowledge of Horticultural equipment and parts is advantageous
- Excellent people skills and enjoy working with the general public
- Enjoy working in a busy atmosphere and can cope under pressure during busy periods
- Good communication skills: face to face, letter, email and telephone
- Familiarity of working in a retail environment and showroom experience (desirable)
- General computer skills and familiarity with email and internet use
- Supporting internal workshop technicians with parts identification
- Goods receiving and distribution of orders
- Good numeracy and literacy skills
- Sales experience and/or knowledge of groundcare and agricultural machinery (desirable)
- Full driving licence
- Smart & presentable appearance
- Motivated by sales and targets
- Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
- A team player capable of working alone or with other team members
- Able to use your own initiative
- Maintain a good general level of health and fitness
- Start Date: Immediate, but subject to candidates' notice period.
- Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Saturdays as per rota (8am to 12pm)
- Salary: Competitive, dependent upon experience
- Benefits: Competitive salary plus 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
Entry level
Full-time
Sales and Business Development
Machinery Manufacturing
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