Parts Manager

Parts Manager

Up to £65,000

Birmingham

Are you an innovative, forward-thinking Parts Manager looking to work for an industry-leading brand?

Are you looking for a challenge, the opportunity to own a whole parts function and drive its success?

My client is a leading design and manufacturer of bespoke vehicles who has experienced year-on-year sustained growth for the past 12 years. Due to this growth, and with an order book that is full for the next 12 months, they are looking to add a Parts Manager to spearhead the aftersales parts function. The successful Parts Manager will be managing a team of 7 people. This role would suit someone from a plant, agricultural machinery, material handling, or commercial vehicle background particularly well.

The role of Parts Manager:

1. A senior position within the Aftersales team, accountable for creating and delivering the parts sales business strategy, leading to customer satisfaction and parts sales growth.
2. Lead and manage the parts sales team to achieve declared budgets and KPIs.
3. Create, analyse, and manage impactful marketing strategies including digital communications and leading domestic and international shows where required.
4. Develop and implement robust strategies for parts sales.
5. New business development leading to increased customer base and parts sales.
6. Research, organise, and lead relevant shows and exhibitions both in the UK and internationally.
7. Create and strengthen existing customer and supplier relationships.
8. Continually review market trends to ensure parts sales are aligned to demand and price.
9. Demonstrate a supportive approach to all staff focused on employee engagement.
10. Lead, drive, and motivate employees to achieve business KPIs and goals through objectives.
11. Carry out documented performance reviews, provide feedback, and agree on improvement tasks.
12. Embrace and demonstrate a strong, inclusive, and collaborative team ethos.
13. Proactively deliver the aftersales strategy through effective communication and objectives.
14. Develop and implement effective marketing strategies targeting prospective customers.
15. Undertake extensive market research leading to new customer and product opportunities.
16. Delivery and ongoing management of digital marketing campaigns.
17. Proactively meet customers and suppliers to develop new business ideas and objectives.

The Ideal Parts Manager will have:

Experience:

1. Previous senior management level experience in a national aftersales parts environment.
2. A proven track record of developing and implementing documented parts sales strategies.
3. Proven experience in designing and leading parts sales campaigns.
4. Demonstrable high degree of commercial understanding relating to profit and loss.
5. Prior experience of analysing complex data to increase parts sales and improve availability.

Skills:

1. Strong interpersonal and team management skills.
2. Highly organised and self-motivated.
3. Ability to create regular and detailed reports.
4. Demonstrable evidence of creating and embedding KPIs and objectives.
5. Good communication skills and the ability to work on your own initiative.
6. Be an effective team player and actively contribute to our continual improvement culture.
7. Computer literate including all MS Office applications.
8. Strong organisational, process, and project management skills.

If you are interested in the position of Parts Manager, please apply with a copy of your CV and a member of the LG Engineering Solutions team will be in touch shortly.