Parts Department Assistant - 6 Month Temporary Contract

Parts Department Assistant - 6 Month Temporary Contract

Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.

About the Role

The Parts Assistant will be responsible for assisting with the daily running of the Parts Department with a focus on maintaining stock levels and taking ownership of the Parts Stores. Establish and maintain business relationships with customers and peers, as well as performing necessary duties as required to meet the supply and demand of parts and other duties as assigned.

Responsibilities

• Sourcing, quoting and ordering parts.
• Receiving and checking deliveries that come into the business.
• Packing and sending parts to customers and field service engineers.
• Checking and maintaining stock levels.
• Liaising with customers.
• Following warranty procedures as set by our suppliers.
• Assisting with annual stock takes.
• Prioritizing workload and urgent enquiries.
• Arranging for parts to be supplied and fitted by outside suppliers.
• Liaising with field service engineers.
• Processing all stock on our operating system, to include parts and warranty returns.

Candidate Requirements

• Microsoft Office suite
• Excellent communication and organisational skills
• Previous experience within Stock control
• Customer Service Skills
• Ability to communicate effectively over the telephone, via email and in person
• Ability to work under pressure to meet deadlines and prioritise tasks
• Excellent attention to detail and a positive “can do” attitude
• Experience of Protean Fleet management systems would be an advantage.
• Knowledge of MHE equipment & the industry would be an advantage.

What we offer:

• Up to 27 days holiday (plus bank holidays) depending on length of service.
• 2 x basic salary death in service payment, payable to your nominated recipient.
• Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc.
• Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
• Employee Assistance Programme.
• Ongoing training and Career Opportunities.
• Cycle to work scheme.
• Refer a friend bonus £500 per person – terms apply.
• Long Service Awards on 10, 20 and 30 years.
• Life Event Day - Getting Married, Moving Home, Graduating.