Partnerships & Campaigns Manager

We have a fantastic opportunity for someone with relationship management and/or campaigns experience to join our Partnerships & Campaigns team. We are looking for someone who is able to build strategic relationships across the private, public, and voluntary sectors and who is highly organised and motivated to achieve results.

Citizens UK

Citizens UK is the UK’s biggest, most diverse, and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage is a movement of businesses, organisations, and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low-paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Purpose

The Partnerships & Campaigns manager will be responsible for managing key sectoral campaigns and initiatives, initially focusing on the Recognised Service Provider scheme and the Cleaning and Security campaign as part of the Making London a Living Wage City initiative, with the expectation of later working with other organisations and industries that we identify as we develop our national campaigning approach such as Sports, Planning, Construction, and Procurement.

The ideal candidate would be someone who has managed relationships with senior individuals in the private, public, or third sector and understands the importance of excellent relationship management and how to build and grow engagement through partnership working.

As we develop the campaigning remit of the Living Wage Foundation, we would also value applications from candidates who have a campaigns background and are able to think creatively about the levers and tactics required to develop and execute exciting and participatory campaigns.

The role will be expected to work collaboratively across the Living Wage Foundation and Citizens UK, collaborating with community organisers and engaging community leaders and workers in campaigns.

Main Responsibilities

1. Citizens UK and LWF Project strategy

• Support the delivery of Citizens and LWF’s business plans, working across teams to organise work effectively.
• Demonstrate enthusiasm and commitment to the purpose of the project and the core mission of CUK.
• Reliably implement CUK’s policies, procedures & values in the delivery of projects.

• Coordinate sectoral initiatives, initially in Cleaning and Security, that drive accreditations and increase awareness and understanding around the Living Wage.
• Develop creative, participative campaign opportunities that promote the Living Wage and our key messages, influence public opinion, champion Living Wage Employers, and encourage accreditation.
• Capture and share learning from successful Living Wage campaigns in order to motivate and enable more campaign energy and effective partnerships.
• Produce detailed analysis and evaluation of campaign results, understand and respond to performance data, run tests and put results and lessons into practice.
• Implement project management tools to ensure effective delivery.
• Ensure effective monitoring and evaluation systems are in place to measure our progress and impact against agreed milestones, including data collection systems and producing reports for various stakeholders.

• Manage existing relationships with strategic stakeholders and influential advocates that drive engagement and accreditation across our different initiatives.
• Coordinate project advisory groups, engaging business leaders in the design and delivery of projects and campaigns.
• Identify, manage and develop relationships, partnerships, and alliances to further our sector campaigns, including identifying pragmatic solutions to support employers to pay the Living Wage.
• Identify, manage and develop strategic relationships with key stakeholders, policymakers, Living Wage Employers, campaign partners, and business networks to use their power and influence to encourage payment of the Living Wage.

• Collaborate with community organisers to create opportunities to engage community leaders and workers in our work to raise awareness and make the case for the Living Wage and help steer our future direction.
• Work with the communications team, designers, and content managers to develop campaign resources which enable our networks of workers, leaders, employers, and campaigners to take action to secure the Living Wage.

• Support the development of workers to tell stories and testimony to make the case for the Living Wage and feed into our communications plans.
• Oversee research and consultation projects to make the case and gather supporting evidence for paying the Living Wage and lifting workers out of in-work poverty.
• Keep up to date on the latest low pay and poverty policy issues and support communications to our network to ensure that the LWF is responsive to the needs of employees and employers.
• Represent the organisation effectively to external audiences in meetings, at events, and in the media to promote and grow the work of LWF.

• Design and deliver training and resources to the wider teams to support the execution of projects.
• Demonstrate commitment to personal professional development by identifying development areas and opportunities for training.

• Contribute to the budgeting process, the management of income and participate in the development of funding proposals.

Person Specification

(D) Desirable, (E) Essential

1. Experience

• Campaigns and/or project management experience; evidence of having developed and delivered a campaign or project plan and achieving impact (E)
• Relationship management experience; evidence of managing relationships with senior stakeholders in the private, public, and/or third sector to engage them in a campaign or project (E)
• Experience of delivering a range of high-quality communications materials, including websites, reports, newsletters (D)
• Experience of using Salesforce or similar databases (D)

1. Key skills and knowledge

• Excellent project management skills with the ability to juggle a wide range of competing demands (E)
• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders (E)
• Ability to take in and interpret information and present in a succinct manner (E)
• Excellent communication skills, both verbally and written, with strong attention to detail, combined with the ability to liaise with senior stakeholders (E)
• Understanding of the policy and campaign landscape in the UK (D)

1. Personal qualities & values

• A self-starter with the ability to take initiative and work independently as well as in a team (E)
• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
• A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

About the application process

The Living Wage Foundation is committed to being an inclusive employer. We would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities, and people of faith. We want our employees to be themselves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. It’s important that our team represents the communities we serve; therefore, we are particularly interested to hear from candidates who have experience of low pay.

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications.

We welcome applicants from different backgrounds and will do our best to meet reasonable adjustments and access needs for disabilities during and after the recruitment process. For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.

Questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions - please contact us.

Interviews: 24-25th February, subject to change