Partner Account Manager - Ecosystems

The UKI Ecosystems organization at Salesforce partners with Strategic Consulting and Service Partners. The Partner Account Manager (PAM) leads the development of alliances with Salesforce UKI Strategic Partners.

The Regional PAM, reporting into the UKI A&C Ecosystems Organisation, will align to a Strategic partnership portfolio in the UK and Ireland.

Expectations and Tasks

The Regional Partner Account Manager will develop and execute the partnership Go-To-Market (GTM) plan with partners, UK&I sales teams, and key stakeholders. The PAM will collaborate with and support the Salesforce UKI Ecosystems Leadership team to deliver revenue-driving programs and initiatives in their assigned territory. Additionally, the PAM will evangelize Salesforce’s value proposition within the partners and facilitate the partners’ value proposition within Salesforce.

Responsibilities

• Engage with partners and Salesforce stakeholders to develop and execute the GTM plan, including practice development, co-generating demand for Salesforce, and developing industry vertical solutions, leading to successful customer outcomes.
• Guide partners in executing sales plays, service offerings, and solutions within Salesforce industries and with field sales and marketing teams.
• Deliver regional pipeline and revenue tied to partner strategies in close alignment with internal and external stakeholders.
• Execute joint demand generation and marketing plans with virtual teams, including UKI Ecosystems, Partner Sales, Industry & Marketing.
• Drive partner strategies in the UK and Ireland. Identify target accounts and sign off with regional sales and partner leadership. Maintain pipeline and dashboards that communicate program and investment effectiveness.
• Ensure effective internal and external communication of Salesforce's ecosystem strategy and execution results. Conduct regular communication between partners and Salesforce company leaders. Contribute to UKI level quarterly business reviews (QBRs).
• Other duties as assigned.

Work Experience

• Over 5 years’ experience in channel sales or channel management roles, specifically with organisations such as Biztory, the Information Lab.
• Experience working with partners in the Tableau partner ecosystem.
• Demonstrable and consistent track record of success.
• External industry network and SaaS-based CRM Cloud partner channel sales experience.
• Strong tolerance for ambiguity; ability to focus and execute in a fast-paced, changing environment.
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely, critical decisions.
• Demonstrable proof of producing measurable results of influenced revenue or channel sales through regional and global partnerships.
• Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization.
• Ability to deliver high growth results with partners, with limited resources and budget.
• Strong drive and character qualities that match with company core values.
• Strong Salesforce reporting and analytical skills.
• Understanding of service offering creation, marketing, lead generation and professional services organization key performance indicators.

Education and Qualifications / Skills and Competencies

• As above.