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Part-Time or Full-Time Branch Administrator

Allen and Harris

Cardiff

On-site

GBP 22,000 - 26,000

Part time

5 days ago
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Job summary

An established industry player is seeking a motivated Branch Administrator to support their sales team in Cardiff. This role offers the flexibility of part-time or full-time hours and involves assisting with administrative tasks, managing customer queries, and ensuring efficient office operations. Ideal candidates will be organized, detail-oriented, and possess strong IT skills, particularly in Microsoft Office and Excel. Join a dynamic team in a rewarding environment where you can contribute to the success of a leading estate agency with a rich history and a commitment to customer satisfaction.

Benefits

Competitive salary
Discounts on major brands
Business mileage reimbursement
Generous holiday entitlement

Qualifications

  • Highly efficient and detail-oriented with outstanding customer service skills.
  • Proficient in IT, especially Microsoft Office and Excel.

Responsibilities

  • Assist the Branch Manager with various administrative tasks.
  • Handle customer queries over the phone, email, and in person.

Skills

Organisation
Customer Service
Microsoft Office
Excel
Communication

Tools

Microsoft Office
Excel

Job description

Part-Time or Full-Time Branch Administrator

Job Description: We are excited to announce a fantastic career opportunity for a Part-Time or Full-Time Branch Administrator to join our Allen & Harris sales team in Whitchurch, Cardiff. In this role, you will assist the Branch Manager and the wider team with a range of administrative tasks, including:

  • Supporting the team with various requests, such as loading details onto property portals.
  • Ensuring office expenditure is maintained within budgeted levels.
  • Dealing with customer queries both over the phone, via email, and face-to-face.

About You:

  • Highly efficient, organised, and detail-oriented.
  • Confident with a professional demeanour.
  • Proficient in IT, especially Microsoft Office and Excel.
  • Outstanding customer service skills.
  • Self-motivated and able to prioritise multiple tasks.
  • Quick to learn new processes.

Benefits:

  • Competitive salary of up to £26,000 (pro-rata for part-time hours and based on experience).
  • Access to Perks at Work – discounts on major brands and services.
  • Business mileage reimbursement for travel between branches.
  • Generous holiday entitlement plus bank holidays.

Key Qualities for Success:

  • Responsible: Lead by example, always putting the customer first and upholding strong ethical standards.
  • Clear Communicator: Use straightforward, everyday language to simplify complex information.
  • Passionate and Determined: Work towards achieving personal, team, and business goals.
  • Authentic: Build strong relationships with colleagues and leaders, maintaining an approachable, friendly attitude.

If you're passionate about what you do and thrive in a fast-paced, positive environment, we want to hear from you. Apply with your CV today to join us and build an exciting and rewarding career journey!

Allen & Harris are an award-winning estate agency and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years. The Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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