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Part Exchange Coordinator

Harron Homes

Gildersome

On-site

GBP 25,000 - 45,000

Full time

15 days ago

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Job summary

An established industry player is seeking a dedicated Part Exchange Coordinator to support their thriving business in residential property development. This role involves managing the Part Exchange process, building relationships with agents, and ensuring smooth operations from application to handover. The ideal candidate will possess in-depth knowledge of the housing market, excellent communication skills, and a strong customer service orientation. With a commitment to ongoing training and support, this position offers a competitive salary and additional benefits, including a company car and annual bonus. Join a dynamic team and contribute to the growth of an innovative company.

Benefits

Full training and ongoing support
Competitive Salary
Company Car/Allowance
Pension
Annual Bonus
Life Assurance

Qualifications

  • Experience in Residential or New Build Sales is essential.
  • In-depth knowledge of the Residential Housing Market is required.

Responsibilities

  • Support the Part Exchange function from Application to Hand over.
  • Develop relationships with Agents and the New Build Sales Team.
  • Conduct inspections of Part Exchange properties and maintain records.

Skills

Verbal Communication
Written Communication
Customer Service
Organizational Skills
Self-Motivation

Tools

IT Systems

Job description

Harron Homes is a Private Limited Company first incorporated in 1993, which builds premium residential properties in the private sector - from houses for first-time buyers to luxury 5 bedroom family homes. Harron Homes unique house designs distinguish the company from its competitors.


With divisions in Yorkshire and the North Midlands, and a Head Office in Leeds, Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business.


Key Purpose of The Role - Part Exchange Coordinator

To effectively support the company's Part Exchange function, from Application to Hand over, including the Sales and Marketing of all Part Exchange Properties, and positively contribute to the company's growth.


Key Duties / Responsibilities - Part Exchange Coordinator
  1. Develop and maintain effective working relationships with Agents and have an expert knowledge on the second hand property market.
  2. Visit the company's developments to build relationships with the New Build Sales Team.
  3. Create Part Exchange offer packs for the Sales Managers and order searches, instruct Gas/Electric/EPC and Home Buyers for new buy in properties.
  4. Visit Part Exchange properties within 7 days of reservation.
  5. Attend all Part Exchange Meetings to update the Managing Director on sales progression.
  6. Work in close collaboration with the New Build Sales Managers and Part Exchange Managers and Coordinators to ensure all aspects of the Buy in, Plot Purchase and Sale Off run cohesively to achieve targeted exchange and completion dates are met.
  7. Complete two weekly inspections of all empty properties to check gardens, cleanliness, and heating.
  8. Perform inspections on all Part Exchange Properties as and when required.
  9. Assist in collating feedback and records of viewings.
  10. Keep the Part Exchange Monitor and spreadsheets up to date.
  11. Deputise for the Part Exchange Manager during Holidays and Sickness.
  12. Keep appraised of other New Build Developer Part Exchange Scheme changes and notify the Sales Director of such amends which could impact on the rate of sales.
  13. Complete final inspections and release C&T retentions. Instruct agents to Market.
  14. Comply with responsibilities as laid down in the groups Health and Safety Policy in order to ensure a safe working environment.

Experience
  1. Highly experienced in either Residential or New Build Sales.
  2. In depth knowledge of The Residential Housing Market and New Build Industry.

Key Knowledge and Skills
  1. Up to date knowledge of the Sales Process from Reservation to Legal Completion.
  2. Excellent verbal and written communication skills.
  3. Sound knowledge of GDPR implications and The Consumer Code for House Builders.
  4. Excellent customer service skills and organisational skills.
  5. Computer literate on IT systems.

Personal Attributes
  1. A high degree of self-motivation and drive.

What We Offer
  1. Full training and ongoing support.
  2. Competitive Salary.
  3. Company Car/Allowance.
  4. Pension.
  5. Annual Bonus.
  6. Life Assurance.
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