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Paralegal Team Manager - FTC

Sacco Mann

Birmingham

On-site

GBP 125,000 - 150,000

Full time

Yesterday
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Job summary

An established industry player is seeking an experienced people manager to lead a dynamic support team. In this role, you will oversee over 40 employees, ensuring effective workflows and fostering a collaborative culture. Your responsibilities will include conducting performance reviews, identifying training needs, and managing under-performance issues. This position offers the chance to work within a successful organization that values inclusivity and support. Initially offered as a fixed-term contract, there is potential for this role to evolve into a permanent position, making it an exciting opportunity for those looking to make a significant impact in a thriving environment.

Qualifications

  • Proven experience in operational management and leading support teams.
  • Ability to communicate effectively across all levels of the business.

Responsibilities

  • Lead and manage a team of over 40 employees, ensuring consistent workflows.
  • Conduct performance reviews, identify training needs, and implement training plans.

Skills

People Management
Performance Reviews
Training and Development
Operational Management
Communication Skills

Job description

New opening for an approachable, experienced people manager to join a leading Professional Services organisation. With responsibility for specialist administrators and Team Leaders, you will lead and manage a head count of over 40 employees to ensure consistent ways of working are applied across the business. You will oversee work-flow, looking at the allocation of work and will be adept at understanding internal systems to interpret data and manage output.

As an experienced people manager, you will undertake regular performance/probationary reviews, identifying training needs, providing regular feedback, and implementing structured training plans for new starters. The role incorporates developing individuals in line with the competency framework as well as the direct management of under-performance issues, ensuring improvement plans are followed, reviewed, and progressed as necessary. You will be the first point of contact for any support staff issue and be competent at managing issues as they arise - no two days will be the same! You will form strong working relationships with other Managers as well as Team Leaders and work closely with all to ensure the effective cross-working of teams, encouraging a collaborative and team-spirited culture.

Previous experience of operational management and leading a busy support team are essential for this role, as well as the ability to communicate clearly and concisely across the business at all levels. The firm is a real success story; they have grown significantly in recent years both in profitability and in headcount and yet they have retained their inclusive, supportive culture which remains at the very centre of their make-up. This role is initially being offered on a fixed-term contract basis; there is the potential for it to become a permanent position.

For more information and a conversation in confidence, please contact Lisa Kelly on 0113 467 9793 or via lisa.kelly@saccomann.com.

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