Paid Media Account Director

About the job Paid Media Account Director

Our client, a digital growth agency with one goal in mind: driving exceptional growth, is looking for an Account Director who is ready to take the helm and guide a portfolio of clients toward unprecedented success.

What you'll do:

1. Leadership
   • Lead the strategy for your accounts ensuring we hit our clients' targets & exceed them.
   • Drive team excellence, fostering an environment that sets the bar higher.
   • Motivate your team to craft groundbreaking work in all delivery aspects.
2. Account Operations
   • Manage all day-to-day requirements of your accounts.
   • Create & improve ways of working with your clients & your team.
3. Client Services
   • Take charge of client relationships & be the daily point of contact.
   • Develop insightful account plans, driving communications and results.
   • Keep clients informed about our initiatives and industry shifts.
   • Manage priorities for yourself & your team.
4. Reporting
   • Track & manage the performance of all of your clients & keep them updated on their progress.
   • Be able to break down complex data into simple human terms for our clients.
   • Send Weekly Update videos to our clients (our preferred method of communication!).

Who they are seeking:

• You have 4+ years in a Client Services role within an agency.
• You possess a robust grasp of social-first strategies including planning, creative, and data insights.
• You understand the essentials of effective project management.
• You have a track record for maintaining, cultivating, and scaling client accounts.
• You're dedicated to elevating the client journey and nurturing long-term relationships.

Key Outcomes

• Successfully manage a growing portfolio of 8+ clients.
• Campaign Performance: On average, hit 80% of your clients' targets every single week.
• Team Development: Build and lead a high-performing team within the first six months.
• Innovation and Integration: Introduce at least three innovative strategies or tools annually, derived from external best practices.

Reasons why they are an amazing place to work...

1. We work 3 days in the office, 2 days at home.
2. Proper quarterly social events (we don't just go to the pub...)
3. Office Dog! *woof*
4. Annual Misogi (Give it a Google! This year we're doing the 3-peaks challenge)
5. We're a young, creative bunch of 11 all on a big mission of becoming the No.1 Digital Growth Agency, globally.
6. And all the usual stuff like 28 days holiday (not including bank holidays), pensions etc.

PLUS: We actually help people to grow their businesses, realize their dreams, provide the life they deserve for their families and staff - and that feels sooooo good!