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Outreach Worker (7833)

Norfolk County Council

England

On-site

GBP 30,000 - 33,000

Full time

Yesterday
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Job summary

An established industry player is seeking dedicated Outreach Workers to join their dynamic team. This role is pivotal in providing crucial support to families in crisis, helping to maintain stability and prevent breakdowns. You will engage directly with young people in their homes, offering tailored assistance and fostering positive outcomes. The position requires flexibility, as you may need to work evenings and weekends, and a full driving license is essential. Join a forward-thinking organization that values the well-being of children and families, and be part of a team that makes a real difference in the community.

Benefits

Competitive salary
Generous holiday entitlement
Health and Wellbeing services
Flexible working opportunities
Employee discounts programme
Relocation expenses
Local Government Pension Scheme
Tax efficient car lease scheme
Referral payment for hard to fill jobs

Qualifications

  • Experience working with children and understanding their issues is ideal.
  • Good communication and ability to work both independently and as part of a team.

Responsibilities

  • Provide direct support to families in crisis to prevent breakdown.
  • Work flexible hours including evenings and weekends as needed.

Skills

Communication Skills
Literacy
Numeracy
Flexibility
Problem-Solving

Education

NVQ Level 3 in Health and Social Care

Tools

Driving Licence

Job description

Job Description

10 posts | Outreach Workers | 7833 | permanent contracts | 37 hours per week | £30,559 to £32,654 per annum plus sleep in allowance as and when required and weekend enhancements | Grade G | Countywide

The Outreach Service works with families in crisis to prevent escalation of need, reduce risk and prevent family or placement breakdown, achieving successful and long-term stability.

We are looking for Outreach Support Workers to join our expanding team. You will be working with young people and their families within their own homes, providing direct support to prevent family breakdown in a child focused way in order to achieve positive outcomes. You may be required to sleep in the homes when the need arises. You will need to be enthusiastic, flexible and responsive to the needs of the young people.

The team provide an outreach service around the clock, aiming to keep families together by supporting them at a time of crisis and allowing a community package to be put in if longer support is required. This can range from offering time out/positive activities in the community with family/child/young person, conflict resolution, de-escalation, support in household tasks, sign posting to other services, developing relationships and communication skills, advice, containment and reassurance.

A full, clean driving licence and daily access to a vehicle are essential.

Ideally you will be experienced in working with children and have an understanding of the issues facing vulnerable children and young people. You will be required to have good levels of literacy and numeracy and have an NVQ Level 3 in Health and Social Care.

You will need to be a good communicator and have the ability to work alone but also as part of a team.

The role will involve working evenings, nights, weekends, bank holidays and sleep ins.

For more information and an informal discussion please call Amanda Adams (Team Manager) on 07738-936506.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

Young people are at the heart of our social work practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these principles carefully and apply only if you can fully commit to them.

These are some benefits you can enjoy by working for Norfolk County Council:
  1. Competitive salary
  2. Generous holiday entitlement
  3. Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  4. Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
  5. Financial benefits such as:
    1. ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
    2. A Blue Light card for Fire Service and Social Care Workers
    3. Relocation expenses (where applicable)
    4. An advance of your expenses if you travel for work
    5. Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
    6. Tax efficient ways of getting extra pension and new bikes
    7. Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
    8. A payment if you refer someone you know to a hard to fill job

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Applications can be considered as they are received - do not delay - apply today!

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county is a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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