Outcomes and Assurance Analyst

Permanent, Full time, 37 Hours a week
Location: Regional Based With Travel

Salary: £35,000

Who are we?
At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. As an organisation we proactively empower and encourage our teams to make positive impacts on the environment and improve the experience for our customers.

Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.

What will you be doing as our new Outcomes and Assurance Analyst?
Responsible for the development of a comprehensive assurance process based on organisational and operational insights, to effectively manage and assure our reporting and rigour on reportable events. The role will improve our current performance and utilisation of data and systems, within a new framework for Quality Assurance and governance. The Outcomes & Assurance Analyst will also be responsible for ensuring WR Networks operations not only understand the guidance and processes, but will actively encourage and coach teams to improve their performance.

Key responsibilities:

• Understand the predefined Water Recycling Networks/Alliance performance commitments (PCL) and track appropriately within a framework for increased assurance.
• Analyse the data to identify trends, patterns, and insights used to build reports and give commentary for our reportable stakeholders.
• Ensure that activities within the assurance plan are followed and completed whilst undertaking a comprehensive Quality Assurance process in line with the assurance contract to identify and mitigate potential risk to achieving the PCL.
• Implement corrective actions based on the findings and recommendations of the assurance assessments and monitor the effectiveness of these actions.
• Work with Asset Management, Water Recycling Networks (WRN) Performance and WRN operations to develop an end-to-end process for assuring our flooding and pollution performance with defined objectives and outcomes for each component part. Support Asset Management, WRN performance and WRN Operational teams with producing reports from the SAP system.

What does it take to be an Outcomes and Assurance Analyst?

• You'll have proven experience of using data and information to develop and visualise data in a comprehensible way to aid business priorities.
• You will have a keen eye for detail and be an experienced user of a range of IT systems.
• An understanding of the legislation which is used to regulate the Water and Wastewater industry would be beneficial.
• Demonstrable experience of managing and influencing stakeholders at all levels.
• An understanding of NEC3 forms of contract would be beneficial, and excellent working knowledge of all Microsoft packages is desirable.
• Able to plan, prioritise and organise workload so that targets and deadlines are met to ensure efficient and effective support, you'll operate with a proactive and flexible approach to managing changing team priorities.
• Comfortable manipulating and presenting data/information in a clear, concise and most appropriate way, you'll always seek collaboration to ensure we leverage the power of the alliances.

If you are looking to put your proactive work ethic and influencing skills towards a new challenge where you can make a real difference and improve our operational performance, please apply today!

Inclusion at Anglian Water:
Inclusion is for everyone, and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.

Closing date: 27/11