Outbound Sales Advisor

H2ecommerce; Winterley; On-site; GBP 22,000 - 35,000; Full time

Job description

Role Overview

The focus of this varied role is to provide outstanding customer service and to reach sales targets - we are a team that loves to celebrate achieving goals!

As a sales advisor, you will:

1. Have direct telephone contact with customers who have reached out to us.
2. Answer questions and advise customers on our products and which would best suit their needs.
3. Adapt your communication style to suit our varied customer base - one minute, you will be helping an individual, and the next, you will be advising a large business on their requirements.
4. Provide great customer service, remove any doubts, and close deals.

Our sales department is a lovely, close-knit team with a great sense of humor. If you share our passion for success and great customer service, we look forward to welcoming you as a sales advisor; apply today!

About the Role

We are looking for an experienced Outbound Sales Advisor to join our busy and expanding team. Earn a high OTE with no cold calling.

As a sales advisor, you will have direct telephone contact with our customers. There is no cold calling in this role; all of our customers have reached out to us and you will provide good advice and offer a great range of our own branded ink and toner products. The conversations are varied: one minute you will be helping an individual and the next you will be advising a large business on their requirements. You will advise, remove any doubts, and close the deal. Thanks to your natural manner as a real 'people person' and the product training received from us, you will be able to sell. Targets are realistic and you will be able to earn a good monthly bonus on top of your salary. How much the bonus is, is all down to you and your selling skills.

Our experienced team members and product training will help you to reach realistic, set targets and earn monthly bonuses from your sales - the sky's the limit! With this support, you will grow into a more senior employee with great career opportunities.

The role is based on site in our Crewe office.

Benefits

• Competitive salary with annual salary reviews
• 29 days annual leave with an additional day of leave for each full year spent with the company, up to 34 days per year
• Genuine potential for career progression and training with clear development objectives and support
• Death in service insurance at 3 x annual salary
• Pension
• Generous long service cash rewards from 5 years of service
• Cycle to work scheme
• Discounted Gym Memberships
• Staff discount on products
• Staff recognition scheme
• Staff referral scheme with cash rewards
• GP access and mental health counselling support
• Yearly flu vaccinations
• Specsavers vision/eye care
• Free parking with easy access to rail and bus routes
• Fun and exciting social and team building events

Essential Skills

The ideal applicant will possess:

• Experience of one year or more in an outbound telesales role
• A naturally positive communicator with the ability to actively listen, influence and negotiate with customers
• A problem-solver with a helpful nature
• A confident and enthusiastic team player with a friendly disposition
• The ability to multitask with high levels of accuracy and attention to detail
• IT literate, including competency with Excel

This role would particularly suit candidates with experience in telesales roles as a sales advisor, telesales executive, outbound sales advisor, outbound sales agent, or similar role; apply today.