Outbound Account Manager

South West Recruitment; Verwood; Hybrid; GBP 29,000; Full time

Job description

Do you have experience in customer relationship management? Owning a portfolio of customers? Working in sales and gaining new business? We'd love to hear from you!

We are looking for an enthusiastic Account Manager to join a busy outbound sales team.

The Company specialises in the distribution of equipment and supplies for companies and local authorities.

Salary: £28,875 + bonus scheme which is based on invoiced turnover and product margin and is paid both quarterly and annually.

Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm

The Role

You will manage a portfolio of accounts with your main responsibility being to manage both potential and existing users to secure the business as one of their preferred suppliers. You will do this through regularly calling your customers, responding to emails, speaking with other departments and ensuring their requirements are met. There will be a mixture of both maintaining good relationships with key accounts and also looking for potential new business.

Key Responsibilities

1. Deliver the sales target for your portfolio of accounts
2. To outbound call all of your customers with a clear goal to secure incremental sales
3. To identify new sites and users within the account base and to convert these into sales revenue
4. To understand the needs of your customers and secure the company as their Preferred Supplier
5. To network at all levels within the Company to ensure that the necessary support is provided to your accounts
6. To maintain accurate, comprehensive and up to date account records for your customers
7. To work as a team to achieve targets

Competencies required for the role

1. The ability to persuade, influence and sell
2. Strong self-motivation and the desire to outperform targets
3. Strong customer relationship building skills
4. Ability to gain credibility and trust from your customers
5. Outstanding communication skills
6. PC and system literate
7. Strong telephone manner
8. Ability to work at a fast pace while maintaining a high standard of work

Candidate Profile

1. Team Player
2. Good listener
3. Ability to share success & help others in the team when needed
4. Optimistic in your day to day role
5. Professionalism
6. Confident in dealing with customers
7. High standard of written, verbal and interpersonal skills
8. Energetic and enthusiastic
9. Well organised and reliable

Ideal Experience

1. Successful telephone sales experience
2. Experience of working in a fast paced and target orientated sales environment
3. Experience of exceeding targets in a sales environment / other accomplishments such as gaining new agreements or leads (desirable but not essential)
4. Experience of managing and growing a customer base

Benefits of working for Manutan

1. Hybrid working available (Monday & Friday work from home)
2. Opportunity to progress within the job role
3. Free will writing service
4. Be part of a happy and dynamic team
5. 26 days holiday PLUS bank holidays
6. Salary Sacrifice cycle to work scheme
7. Salary Sacrifice EV scheme
8. Free onsite parking
9. Mid-month pick you up
10. Health shield Healthcare cash plan upon joining

To apply for this excellent opportunity please submit your latest CV and we will be in touch in due course.