Organisational Development Business Administrator Apprentice

Getting In Limited; London; On-site; GBP 20,000 - 30,000

Job description

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Organisational Development Business Administrator Apprentice

Apply From: 24/02/2025

Learning Provider

Delivered by EALING, HAMMERSMITH & WEST LONDON COLLEGE

Employer

UNIVERSITY COLLEGE LONDON

Vacancy Description

• Monitor shared inboxes, dealing with general and programme related queries, resolving and responding to key stakeholders ensuring a fair and consistent approach and high-quality service.
• Provide support to create, update and publish written communications and resources, responding to comments and updating programme and guidance documents.
• Support the development and maintenance of SharePoint and webpages, maintaining MS Teams spaces, identifying opportunities for clearer signposting where needed.
• Liaise with stakeholders to ensure all communications are published and information is kept up to date.
• Identify opportunities to improve resources and propose clearer signposting where needed.
• Maintain resources and branded merchandise and order as appropriate within budget.
• Provide logistical and administrative support to various events, activities and programmes, including sending invitations, room bookings, catering, and the preparation of resources and support on the day as required.
• Support the Recruitment and onboarding of apprentices onto apprenticeship programmes through the provision of effective and efficient administrative processes.
• Manage arrangements of all interviews for Early Career apprentice applicants and selection panel arrangements for the selection of training providers.
• Coordinate all related documentation to ensure that contracts and formal agreements are processed, approved and recorded in accordance with governance requirements and UCL and ESFA (Education and Skills Funding Agency) policies.
• Maintain programme data records ensuring an accurate and up to date record of learners across programmes.
• Manage programme applications and feedback making use of a variety of tools including MS Forms, Word and Excel, collecting and presenting data and management information as requested.
• Analyse data and present information in a way that communicates key messages and decision points clearly and effectively.
• Maintain electronic files and ensure all paperwork is stored appropriately, to provide information and an audit trail, ensuring compliance with GDPR requirements.
• Complete basic finance tasks including raising of purchase orders, checking invoices and ordering equipment.
• Coordinate feedback from apprentices on pilot programmes and compile reports including lessons learnt and recommendations.
• Shadow OD colleagues to understand relationship management with the potential to cover events and activities for colleagues on leave.
• Review administrative processes and make suggestions for improvements to reduce inefficiencies.
• To complete a minimum of 3 ad hoc projects that support the improvement of the OD service to be agreed with the line manager.
• Proactively seek opportunities to provide high quality customer service individually and across the team.
• Provide cover for team members during periods of absence where appropriate, and assist with peaks in workload in all areas.

Key Details

Vacancy Title

Organisational Development Business Administrator Apprentice

Employer Description

UCL's Organisational Development (OD) team offers extensive learning and career development opportunities to over 16,000 colleagues in academic, research, teaching and professional services. OD is a central team within the wider HR Division and is responsible for ensuring the right learning and talent structures, systems and processes are in place to deliver UCL's 2022-27 strategic plan.

Vacancy Location

Bidborough House 38-50 Bidborough Street WC1H 9BT

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

Key Dates

Apply From:

24/02/2025

Closing Date For Applications:

2025-03-:59:59

Interview Begin From Possible Start Date:

2025-04-:00:00

Training Training to be Provided

This role is a unique opportunity for an enthusiastic and ambitious apprentice to gain a wide range of skills and experience in Higher Education HR, which will equip them to further develop a successful future career in HE or HR.

The apprentice will undertake training, both in the workplace, and with our selected training provider, to develop the necessary knowledge, skills and behaviours to achieve the Level 3 Business Administration Standard.

Following the practical training period of 12-18 months, the apprentice will complete the End Point Assessment (EPA) which will assess them against the knowledge, skills and behaviours (KSBs) set out in the occupational standard.

Learning Provider

EALING, HAMMERSMITH & WEST LONDON COLLEGE

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience.

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