Optical & Hearing Assistant, Andover

Leightons Opticians & Hearing Care; Andover; On-site; GBP 23,000; Full time

Job description

What's in it for me?:

Salary: 23,000 per annum
Bonus Scheme
Medical Cash Plan
Staff, Family and Friends Discount

Rota: Monday, Tuesday, Wednesday, Thursday and Saturday.

This isn't like any typical customer service role

As a Leightons team member, you'll have unlimited access to the Leightons Learning Academy. Not only this, as an Optical and Hearing Assistant, you embark upon a fantastic journey with potential for future development.

From the word go, you'll gain the exposure and experience that will ignite a passion for Optical and Hearing care, beginning a rewarding career as an Optometrist or Hearing Aid Dispenser.

What will I do as an Optical and Hearing Assistant?

This is your chance to be part of the most important aspect of our family business. You will be the first person to greet our customers as they enter our store, setting the tone for their visit because personalizing the customer experience is intrinsic to our values. This is something we credit as one of the reasons why we have expanded to 35 branches since our beginning in 1928.

What really sets this role apart from any other is how integral our OHAs are across our customer-facing duties. This includes responsibility for our pre-screening assessments and performing retinal imaging examinations using our OCT and Optomap testing equipment, which is part of our ongoing technical and personal development package.

We stock a wide range of frames and accessories from top brands in all of our stores, creating bespoke consultative advice and support, catering to customers' prescription, style, and budgetary needs. The expert insight you'll provide will be just another reason why our customers are with us for their whole hearing and eye care journey.

Am I suitable?

For this Full Time role in our Andover branch, working 5 days per week, Monday to Sunday, we are looking for people with strong customer service skills and a drive to go the extra mile. Experience working in retail, hospitality, or a caregiving environment is desirable but not essential.

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion are valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.