Operations Team Leader

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

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At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Elevate the power of your work

Job summary

Iron Mountain is seeking a dynamic Team Leader to join our Digital Solutions team in Rugby, Warwickshire.

Iron Mountain's Digital Business Unit transforms physical records into accessible digital formats, streamlining business operations. We provide comprehensive digital information management solutions, including scanning, indexing, and secure storage, supporting our customers' digital transformation.

As a DS Team Leader, you'll play a crucial role in driving the success of our Scanning Centre. You'll partner with the DS Supervisor to plan, administer, monitor, and optimise operational performance, ensuring seamless daily operations in Scanning, Indexing, Records Management, and Storage.

Key Accountabilities

• Strategically manage the Scanning Centre in compliance with the company's policies and vision.
• Oversee digitisation, receiving, warehousing, distribution and operations.
• Setup layout and ensure efficient space utilisation.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Adhere to all digitisation, warehousing, handling and shipping legislation requirements.
• Maintain standards of health and safety, hygiene and security.
• Manage stock control and reconcile with data storage systems.
• Liaise with clients and suppliers.
• Plan work rotas, assign tasks appropriately and appraise results.
• Train, coach and motivate the DS team.
• Produce reports and statistics regularly.
• Receive feedback and monitor the quality of services provided.
• Add value to IM Customers with Continuous Improvement
• Responsible for understanding and implementing the company safety and security policies, processes and procedures. This includes conducting health and safety risk assessments within your department and ensuring that the methods and systems of work are safe. Comply with the required statutory reporting for occupational health and safety.

Valued skills and experience:

• Experience with a digital transformation, document logistics or relatable industry is essential.
• Strong People Management Skills
• Operational Leadership Experience
• Excellent Communication Skills
• Problem-Solving and Decision-Making

Discover what awaits you

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0086568