Operations Project Manager, Amazon Freight

DESCRIPTION

Amazon Freight is looking for an Operations Project Manager with a track record in Operational management, with a commercially aware approach to problem-solving to be a part of the less than truckload (LTL) business.
The Amazon Freight Team provides transportation services for external shippers that use the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure, and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazon's broader flywheel by utilizing empty miles by bringing in freight that flows complementary to our existing network.
As an Ops Project Manager within AF EU Operations- Less than truck load (LTL), you will be responsible for driving key improvements and enhancements to optimizing the LTL business. A successful candidate should be able to dive deep into data, present and implement changes for the business, think mid to long term and influence Senior Leadership.
We open this role in BHX2, or LHR35 or PRG14.

Key job responsibilities

1. Partnering with business development, product, and the operations team to ensure alignment on key objectives on efficient and on-time project implementation. Proven ability to influence stakeholders with different priorities and different functions including but not limited to technology, legal, and finance.
2. Implementing the required governance mechanism via KPI and metrics, along with ad hoc reporting and analytical deep-dives for successful project deliverables.
3. Align the Less than Truck load team to identify and remediate operational issues related to defects and quality. Working to find practical and simple solutions to complicated problems without sacrificing quality or core functionality.
4. Manage key communication to Stakeholders, and work cross-functionally with stakeholder teams to ensure alignment in business level goals and implementations.
5. Drive and own operations change management related to new freight product or program launches as well as freight network expansion. Ensuring to allocate workstreams and projects within the team to enable new initiative management.
6. Review of business processes, systems, team skills and partner with relevant stakeholders to identify, develop and deliver best practice initiatives for Less than Truck load business.
7. Apply agile methods and program management skills together in the design, development and delivery operation transformation programs.
8. Deliver standard operating procedures to drive uniformity and standardization across operational teams.
9. Benchmark external teams outside AFEU to identify opportunity areas for adopting good practices and implementing continuous improvement strategies.

About the team
Amazon Freight (AF) stands out as a B2B start-up within Amazon Transportation Services in Europe. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes. This role leads the AF EU Operations Less than Truck load, which is part of the Pan-European central control center for Amazon Freight's Shipper Support and Transportation Execution. The Less than Truckload team is responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with world-class support at each step of their journey.

BASIC QUALIFICATIONS

1. Bachelor's degree.
2. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
3. Proven experience in operations and/or program management.
4. Sound business judgment, proven ability to influence stakeholders with different priorities and different functions including but not limited to technology, legal, and finance.
5. Strong Analytical problem-solving skills, being able to diagnose root cause of issues.
6. Ability to think quantitatively and qualitatively about operating processes and outcomes.
7. Hands-on experience in leading and driving change within large and cross-functional teams.
8. Possess innovation mindset to solve complex problems with simple solutions.

PREFERRED QUALIFICATIONS

1. Master's degree.
2. Familiarity with statistics and application of statistics in operations.
3. Experience driving process improvement, familiarity with 6 sigma / lean, green belt certification.
4. Experience scaling product/programs.
5. Proficiency in German.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.