Operations Planning Manager

Sales & Capacity Planning Manager | Hybrid - 2 days a week Hatfield| Driving Efficiency & Operational Excellence

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience, which means we now have an opportunity for a Planning Manager - Sales & Capacity Operations Planning to join the team.

As the Planning Manager - Sales & Capacity Operations Planning, you will be responsible for leading the day-to-day planning, forecasting, and optimisation of sales and delivery capacity across our logistics network. You will ensure that our capacity planning strategies align with customer demand, operational efficiency, and cost-effectiveness.

Working closely with stakeholders across the business, you will drive continuous improvement in planning processes, enhance forecasting accuracy, and support strategic decision-making to enable smooth operations and a seamless customer experience.

You will be - Skills and Responsibilities:

• Lead a team of planners to deliver effective sales and capacity plans that align with business needs.
• Use data analytics and forecasting tools to predict sales volumes and plan van routes efficiently.
• Optimise delivery capacity and resource allocation to improve operational performance and reduce costs.
• Develop contingency plans to mitigate risks such as demand fluctuations, weather disruptions, or unforeseen operational challenges.
• Collaborate with key stakeholders, including supply chain, operations, and commercial teams, to ensure alignment of planning strategies.
• Continuously improve planning methodologies, leveraging technology and automation where possible.

About you - Requirements to be considered:

• Experience in capacity planning, forecasting, or operations planning within logistics, retail, or a related industry.
• Strong analytical and problem-solving skills, with experience using data to drive decision-making.
• Ability to lead and develop a team, fostering a high-performance culture.
• Proficiency in forecasting tools, planning software, and data analytics platforms.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively.
• A proactive and adaptable approach, capable of thriving in a fast-paced, ever-changing environment.

What you can expect to receive in return:

At Ocado, we believe in a workplace where everyone feels valued and supported. You’ll find a safe and collaborative atmosphere, as well as an award-winning recognition programme and benefits package, including:

• Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
• Generous Leave: Start with 25 days, growing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with up to 7% employer contribution matching.
• Private Medical Cover: Comprehensive private medical insurance.
• Family-Friendly Policies: Maternity, adoption, shared parental leave, and paternity leave.
• Financial Perks: Interest-free train tickets and a Cycle to Work Scheme.
• Shuttle Services: Free shuttle buses for convenient travel.
• Share Schemes: Join share plans and participate in our success.
• Shopping Discounts: 15% discount on Ocado.com and savings at top retailers and restaurants.
• Financial Protection: Income Protection and Life Insurance for added security.

Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.