Operations Manager - Wellbeing

Nuffield Health; Portsmouth; On-site; GBP 36,000; Full time

Job description

Operations Manager - Wellbeing

Nuffield Health Portsmouth FWC | Operations Management | Permanent | Full Time

Up to £36,000 per annum, depending on experience

40 hours a week

Nuffield Health is Britain’s largest Healthcare Charity. If you’re passionate about creating success and driven to continually improve the work environment for the good of others, there’s nowhere better to be. So, why not bring your expertise to our Fitness & Wellbeing Club and help us build a healthier nation?

As an Operations Manager - Wellbeing at our Portsmouth Fitness and Wellbeing Club, you’ll contribute to our purpose to build a healthier nation by ensuring the Wellbeing Centre is fully operational and functional on a day-to-day basis to meet quality, health and safety, and commercial objectives.

This role has overall responsibility for maintaining, to an optimal standard, all aspects of the customers' environment, including equipment, that enables the delivery of an exceptional customer experience. You’ll also be responsible for continual improvement of site standards to ensure an efficiently running, safe, and clean environment.

As an Operations Manager - Wellbeing, you will:

• Be responsible for all aspects of the centre's daily running, including overall responsibility for H&S.
• Conduct Accident and Incident Investigations – working with the Regional Health and Safety Coordinator.
• Work closely with the Multi-site Customer Experience Manager to ensure a seamless beneficiary journey and provide an integrated service with optimum capacity and efficient use of resources.
• Ensure compliance with regulatory standards, quality policies, monthly reporting, and DATIX/Radar entries.
• Drive site efficiency through continuous monitoring of basic training standards (i.e. Lifeguard, First Aid, etc.).
• Lead and foster an open and transparent culture that supports and encourages people to speak up where they have concerns or to share ideas and suggestions on improving service, effectiveness, or customer experience.

What are we looking for from you to join us as an Operations Manager - Wellbeing?

• Experience of operations within a commercial, customer service-led environment.
• Experience of managing a facility, including a sound understanding of H&S requirements and standards.
• Proven management experience, with evidence of managing performance, improving potential, and effectively leading teams.
• IOSH Managing Safely, IOSH Risk Assessor module, or risk assessor training through a recognised qualification.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health, and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.