Operations Manager - Unity, Long Melford

NHS; Sudbury; On-site; GBP 30,000 - 60,000; Full time

Job description

Operations Manager - Unity, Long Melford

We have a unique opportunity for an Operations Manager to join Unity Healthcare GP Practice at our Long Melford site.

This exciting opening has come about following a review of the Practices management structure after the successful launch of the Unity Healthcare Hub.

Unity's new Hub model is a transformative approach designed to enhance patient care and staff well-being. It allows us to address the limitations of physical clinical space by providing dedicated clinical office space where patient contact is managed remotely through triage and consultations. Face-to-face appointments continue at our three existing sites (Haverhill, Long Melford, Lavenham).

Our attention is on developing our workforce model to support our growing organisation. Our clinical staff have a portfolio role, rotating between Speed Triager, Hub Remote Consultor, Face-to-face clinician and GP Site Lead.

We are also making a significant investment in a new, larger management structure in order to meet Unity's 2028 vision.

Main duties of the job

You will be responsible for the smooth running of the site which includes managing the clinical appointment system, ensuring consistent staff cover and supporting team members with queries.

You will line manage site team leads and liaise with the HR Advisor to recruit specific staff.

You will have responsibility for practice level finance.

You will have site responsibility for reporting the quality and performance of the practice site.

Job responsibilities

We are looking for an Operations Manager as part of this investment in our Workforce to lead the day-to-day operation of the Long Melford site.

Is it for me?

• To succeed in this role you will have experience of leading and managing teams.
• You will have General Practice experience.
• You will strive in busy working environments.

What we can offer you:

• A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
• Innovative teams who strive in forward thinking, with a voice that is heard.
• A visible and supportive management team, with operational support that gets it.
• Excellent IT teams & support giving us first class equipment and no wait responses.
• A commitment to personal development, training, and leadership opportunities, with service-managed training budgets.
• Cycle to work scheme.
• Death in service cover.
• Competitive salaries with annual benchmarking.
• 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service.
• Blue light card employer access to the discount service with thousands of discounts online and on the high street.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.