Operations Manager - MOXY Edinburgh Fountainbridge

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Operations Manager (Assistant Captain) - MOXY Edinburgh Fountainbridge

This position is based on a full-time contract.

Gross salary - £37,000 per year

We are looking for an energetic multitasker who leads from the front to maintain a smooth hotel operation and inspires their team to overdeliver for guests by working hard and having fun. The ideal candidate maintains high standards for our guests, has an eye for detail, and possesses a sound business understanding. You will build relationships with key partners and welcome activity into the hotel by bringing the Moxy brand to life, creating a fun environment that makes guests feel at home.

Main Tasks and Responsibilities

• Support the General Manager in all aspects of the management of the hotel.
• Provide customer service, guest relations, and create positive guest experiences.
• Recruit and develop a team that delivers excellent service the Moxy way.
• Ensure a profitable hotel operation in line with company goals.
• Manage the team effectively and enforce company policies.
• Be actively involved in the day-to-day tasks of the team.
• Manage Food & Beverage outlets the Moxy way.
• Manage hotel room inventory and check guests in/out the Moxy way.
• Follow all food safety, licensing, and health and safety policies to work safely.
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program.

We're Looking for Someone with Moxie:

• High energy and a fearless do-it-yourself attitude.
• Good with people and enjoy chatting with guests.
• Skilled multitasker who can balance hard work with great service.
• Clear communicator fluent in English (other languages a plus!).

Useful Experience

• Minimum 2 years hotel management experience.
• Minimum 2 years team management experience.
• Property management system experience (preferably Opera).
• Knowledge of Point of Sale system (preferably Micros).
• Knowledge of Food Safety & Licensing laws.
• Knowledge of maintaining brand standards.
• Event management, marketing, or social media experience.
• Personal experience in travel and the travel industry.

Benefits for You!

• Health Cash Plan.
• Discounted room rates for you and your Friends and Family at Marriott hotels worldwide.
• Discount on Food & Beverages at Marriott hotels worldwide.
• Enhanced Maternity/Paternity/Adoption pay.
• Pension scheme.
• Twenty-eight holidays (annually increasing to a maximum of thirty-three holidays).

*A personality assessment can be part of the recruitment process.*

About Hotel Co 51

Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates 35+ properties in 8 countries and is expanding its reach with new properties in key markets. To learn more about Hotel Co 51, visit hotelco51.com.

About Moxy Hotels

Moxy offers a playful hotel experience for the young at heart, with 100+ properties across Europe, North America, and Asia Pacific. Moxy boldly breaks the rules of a conventional hotel stay, providing stylish, industrial design and sociable service at an attractive price point.

About Marriott International

Marriott International, Inc. encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories.