Operations Manager Maternity Cover

Cosmedics Skin Clinics; Greater London; On-site; GBP 60,000 - 80,000

Job description

Maternity cover 9 mths start June 2025. SW London

Our client, a well-respected private medical clinic with sites all over London, are looking for a problem-solving organised full-time Operations Manager for a 9-month contract. There is a team of 25 to manage and support. This role requires someone who can balance attention to detail with strategic thinking, ensuring all operational aspects of the business run smoothly and efficiently.

Ideally, applicants should have at least 5 years of previous Practice Manager experience within medical or clinic settings and understand the requirements of running a multi-site business.

Whilst the role is primarily based in South West London, there will be visits to the practice's other clinics around London, on an occasional basis.

This Operations Manager must be able to work with staff across all levels while maintaining effective oversight of clinical, clerical, and financial matters. The ideal candidate will be a strong communicator with the ability to delegate tasks efficiently.

Care Quality Commission protocol & HRM experience, alongside proficiency in IT systems, including Microsoft Office suite, is essential.

Duties include but are not limited to:

1. Scheduling staff / cover rota's
2. Track conversion stats / reviews management
3. Costing schedules / implementation
4. Invoicing & working with bookkeeping
5. Handling customer service / complaints
6. Weekly reporting to key stakeholders
7. Maintain comprehensive details of company protocols and procedures
8. Ensure information is readily accessible to key stakeholders / Director
9. Facilities management, including safety / emergency equipment checks

Hours: #removed# Monday - Friday

MUST HAVE PREVIOUS MEDICAL/AESTHETIC EXPERIENCE TO BE CONSIDERED

Salary depending on experience

Job Type: Temporary

Contract length: 9 months

Salary to be discussed depending on experience