Operations Manager - Master trust Scheme

Are you an Operations Manager with a strategic mindset and excellent knowledge of DC pensions?
In this newly created role, you will have overall responsibility for two project teams – both onshore and offshore. The teams are responsible for installing new clients, product and client change projects, regular ongoing projects along with process improvements and regulatory change projects. This will be a varied and exciting role with a healthy pipeline of new business to onboard along with regular change and client projects. You will oversee workflow prioritisation and management across projects, resourcing, and people management.

You must have Pensions Operations Management experience, including workflow, resource, and people management across a large, multi-territory team. Strong experience of dealing with occupational Defined Contribution pension schemes and/or DC Master Trust.
We are looking for someone with a collaborative leadership style, self-aware with the ability to adapt style as necessary. You will have client-facing experience working with demanding financial services clients with demonstrable problem-solving and reasoning skills.

You will ideally be able to be in the office a couple of times per week, but those seeking a more remote working pattern will be considered.