Operations Manager - CP Nottingham - Nottingham

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Operations Manager - CP Nottingham - Nottingham, Nottingham

Client: Valor Hospitality Europe

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 89ff29910c5e

Job Views: 2

Posted: 30.03.2025

Expiry Date: 14.05.2025

Job Description:

Operations Manager - CP Nottingham - Nottingham

OPERATIONS MANAGER, Crowne Plaza Nottingham

52,500 per annum

Do you obsess about the detail? Do you consistently strive for excellence? Do you have sound financial acumen? Then let's talk.

We are looking for an experienced Hotel Operations Manager to lead, inspire and motivate the operational teams in our hotel to deliver exceptional customer service and drive commercial results.

As our Hotel Operations Manager, you will be working closely with the General Manager to drive excellence throughout the hotel. Ensuring seamless guest experiences throughout and upholding brand standards will be at the heart of your day-to-day activities. By collaborating with your department heads, you will maximize commercial results, maintain a safe and secure environment for our guests and team, and enhance employee engagement.

Requirements:

• Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
• Strong leadership skills with the ability to motivate and empower team members.
• Excellent communication, interpersonal, and problem-solving abilities.
• In-depth understanding of hotel operations and guest satisfaction.
• A passion for hospitality and a relentless commitment to excellence.

In addition to competitive rates of pay, we also offer:

• Exclusive discounts for you, your friends and family:
• Valor team member rates at our UK hotels, with rooms from just 30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences, and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work:

• A calendar of wellness activities - from healthy lunches to wellbeing walks and payday treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth:

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team? Click Apply Now

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.