Operations Manager, Arts & Entertainment (FTC - 12 Months)

Who We Are:

IMG is a global leader in sports, fashion, events and media. The company manages some of the world’s greatest athletes and fashion icons; owns and operates hundreds of live events annually; and is a leading independent producer and distributor of sports and entertainment media. IMG also specializes in licensing, sports training and league development. IMG is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

What You'll Do:

Operations Manager, Arts & Entertainment: Oversee and manage the operational elements of Hampton Court Palace Festival and Windsor Illuminated produced by the Arts & Entertainment Division at IMG.

Key Responsibilities Include But Not Limited To:

• Operational Management of key operational services for at least 2 events within the Arts & Entertainment Division at IMG UK Limited.
• Planning and operational management of events including venue and supplier, negotiation and management.
• Build and maintain supplier relationships on a strategic level for efficiency and cost saving purposes.
• Project management of the events, driving discussions with marketing, sales, and product development teams to align Operational outcomes with overall business strategies.
• Liaising with the Event Director, Senior Operations Director, Event Manager, Sales and Marketing teams to facilitate the event.
• Procurement of all operational services, from initial tenders to negotiation, appointment and writing the contractual legal agreements.
• Overseeing health & safety and food hygiene (if required) of all aspects of the event.
• Liaising and building good working relationships with the Local Authority, and key stakeholders including Venues and other bodies.
• Managing key freelancers pre-show and onsite.
• Managing traders and sponsors prior to events and onsite.
• Liaising and attending Safety Advisory Group Meetings.
• Managing Operational Budget and Forecasting.
• Ability to communicate effectively with clients and various third parties at all levels.
• Cultivating positive relationships with junior team members to foster collaboration and support organizational goals.
• Compilation and proofing of detailed event documentation including risk assessments, method statements and emergency event safety plans.
• Additional tasks as required within the scope of the role.
• Overseeing floorplan layouts ensuring the best yield and visitor flow whilst maintaining all H & S and venue requirements.

You Will Have The Following Strengths:

• Successful feedback on the events from all key stakeholders (indications from debriefs from venues, local authorities, visitors, key sponsors and contractor post event survey)
• Operational budget management of event budgets
• Organic growth of established events including improving event experience, creativity cost control and revenue streams
• Ensuring the Operations Coordinator is managing the event workload effectively in a timely manner
• Networking and building relationships

Working Conditions:

Fixed Term Contract - 12 Months, London Chiswick Park

• Regular weekend work where you may be required to travel to events in line with the Event
• Outside of event travel, there will be a requirement to travel for meetings as part of the role
• Event hours are long and hard work but rewarding and done part of the team

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.