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Operations Manager

Austin Fraser

Peterborough

On-site

GBP 37,000

Full time

17 days ago

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Job summary

An established industry player is seeking a dynamic Operations Manager to lead their warehouse and transport teams. In this pivotal role, you will ensure that equipment is prepared and returned on time, while maintaining the highest quality standards. Your problem-solving skills will be essential in optimizing processes and planning for busy periods. You will also mentor team members, fostering a culture of continuous improvement and excellence. This position offers a unique opportunity to make a significant impact in a fast-paced environment, all while working closely with various teams to deliver exceptional service. If you're ready to take on a challenging yet rewarding role, this is the perfect opportunity for you.

Qualifications

  • Experience in a busy warehouse environment, preferably in hire/events sector.
  • Strong leadership and mentoring skills for warehouse and transport teams.

Responsibilities

  • Manage equipment hire and returns to meet quality standards.
  • Plan staffing levels for maximum productivity and quality.
  • Implement continuous improvement programs for team and processes.

Skills

Problem-solving
Team-working
Attention to detail
Organisational skills
Communication skills
Numeracy
Self-motivation

Education

Full UK Driving License

Tools

Microsoft Word
Microsoft Excel
Microsoft Outlook
Database programs

Job description

Quattro Resourcing are on the hunt for a motivated individual who can think creatively to solve problems to join our clients team as their Operations Manager. You must have experience of a busy warehouse environment, preferably in the hire/events sector. You will be skilled at team-working and motivating a team to meet tight deadlines. You will be interested in innovating and developing our processes to make them the best in the industry.

Working Hours:
* Monday to Friday
* 08:30 - 18:00
* £37,000.00 + per annum (DoE)

Job Summary

The Operations Manager will be a key link between our clients hire and project management teams to the warehouse & transport teams. You will provide line management for the warehouse supervisors and their teams.

Responsibilities:
  1. Equipment going on-hire and being returned on time and to quality standards
  2. Planning staffing levels to ensure that staff are deployed to maximise productivity, equipment availability and quality of preparation
  3. Arranging/recruiting additional temporary or permanent staff to ensure correct staffing levels are maintained
  4. Horizon scanning to spot busy periods and planning to maintain our high standards throughout these periods
  5. Arranging transport runs and producing route sheets for our in-house drivers
  6. Using your problem-solving ability to find the most cost-effective solutions to challenges
  7. Implementing a program of continuous improvement and training to ensure that our team, processes and equipment are the best in the industry
  8. Providing hands-on assistance to the warehouse teams during peak periods
  9. Liaising with the Workshop Team to ensure equipment availability

The role requires a diligent, organised, and enthusiastic person who is willing to work up to our clients exacting standards. You will have excellent people skills and will enjoy working together with other teams to deliver an award-winning service. The role requires you to be dependable, to work with integrity and to have excellent attention to detail.

You will provide leadership and quality control to the activities of the warehouse, especially during our busiest periods. You will research and implement improved systems of working, solve problems, and suggest improvements to avoid them recurring. You will need the ability to be flexible to work paid overtime and undertake other duties as required. Due to the nature of our clients business and customer requirements, hours will be varied with weekend and unsocial hours to be expected during peak times. This will primarily be an office-based job but at times will require a hands-on approach on site. You will be based in our clients Peterborough HQ.

Key Requirements:
  1. Lead Warehouse & Transport Teams
  2. Ensure equipment is prepared on time to a very high standard
  3. Ensure equipment is returned from hire and necessary maintenance is carried out efficiently
  4. Carry out forward planning to ensure staff and resources are correctly deployed
  5. Mentor members of the Warehouse and Transport Teams to improve their knowledge and skills
Personal Skills:
  1. Strong written and oral comprehension skills
  2. Strong problem-solving and reasoning skills
  3. Numerate
  4. Physically fit
  5. Self-motivated
  6. Strong team-working skills
  7. Extremely good attention to detail and strong communication skills
  8. Excellent organisational skills and ability to meet critical deadlines
  9. Computer literate including Microsoft Word, Excel, and Outlook
  10. Comfortable working with database programs to plan and carry out work
  11. Full UK Driving license

If you feel you meet the requirements and qualities we're looking for, please feel free to apply within and the team will contact you. Following your application, if we do not contact you within 72 hours, unfortunately you have not been successful.

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