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Operations Manager

Premier Healthcare

Liverpool City Region

Hybrid

GBP 53,000 - 70,000

Full time

20 days ago

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Job summary

An established industry player is seeking an Operations Manager to lead residential children's homes and supported living services. This role involves ensuring compliance with Ofsted regulations, providing strong leadership to care teams, and fostering a culture of excellence. The ideal candidate will have a robust understanding of safeguarding procedures and a commitment to achieving high standards for vulnerable children and young people. Join a supportive and inclusive environment where your contributions will make a real difference in the lives of those you serve. If you are passionate about making an impact, this opportunity is perfect for you.

Benefits

30 days annual leave plus birthday leave
Ongoing training and professional development
Supportive working environment
Medicash scheme
Employee discount
Gym membership
On-site parking
Referral scheme

Qualifications

  • Minimum 2 years' experience as Operations Manager in children's care.
  • Strong understanding of Ofsted regulations and safeguarding protocols.

Responsibilities

  • Ensure compliance with Ofsted regulations and quality standards.
  • Provide leadership to care teams and manage operational oversight.
  • Recruit, train, and develop staff for high-quality care provision.

Skills

Leadership
Communication
Budget Management
Safeguarding Procedures
Interpersonal Skills

Education

Level 5 Diploma in Leadership & Management for Residential Childcare

Job description

Operations Manager (Responsible Individual / Safeguarding Lead) - Residential Children's Homes / Supported Living

*You must have experience with Ofsted*

Location: Merseyside, Hybrid working

Salary: from £53,000 per annum

Position: Operations Manager (Responsible Individual / Safeguarding Lead)

Home details: Residential Children's Homes / Supported Living

Benefits:

  1. Annual leave of 30 days, plus 1 day for birthday and all England/Wales Bank holidays.
  2. Ongoing training and professional development opportunities.
  3. Supportive and inclusive working environment.
  4. Opportunity to make a real difference in the lives of vulnerable children and young people.
  5. Medicash scheme
  6. Employee discount
  7. Gym membership
  8. On-site parking
  9. Referral scheme
  10. + More!

You will have:
  1. Minimum of 2 years' experience as an Operations Manager
  2. Proven experience in a senior leadership role within a children's residential care setting.
  3. Must meet Ofsted's Responsible Individual (RI) requirements and have a strong understanding of relevant legislation, including the Children's Homes Regulations 2015 and Quality Standards.
  4. Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent).
  5. Strong knowledge of safeguarding procedures and child protection protocols.
  6. Experience in leading and supporting Registered Managers and care teams.
  7. Ability to manage budgets, business operations, and regulatory requirements effectively.
  8. Excellent communication, leadership, and interpersonal skills.
  9. A commitment to achieve high standards and driving positive outcomes for children and young people.
  10. Full UK Driving License

Key Responsibilities:
  1. Regulatory Compliance: Ensure full compliance with Ofsted regulations, the Children's Homes (England) Regulations 2015, and the Quality Standards.
  2. Leadership & Management: Provide strong leadership to the Registered Managers and care teams, fostering a culture of excellence, accountability, and continuous improvement.
  3. Line manage, develop and mentor Registered Managers and conduct supervisions and appraisals.
  4. Safeguarding & Wellbeing: Promote and uphold the highest safeguarding standards, ensuring the safety and welfare of all children and young people in care.
  5. Operational Oversight: Oversee the day-to-day operations of the home(s), ensuring high-quality service delivery in line with policies and procedures.
  6. Support in the writing, implementation and reviewing of company policies and procedures.
  7. Provide Senior Management Team support out of hours as needed.
  8. Staff Development: Recruit, train, and develop staff to maintain a high performing team with a child-centered approach.
  9. Coaching, supporting and championing the Registered Home Managers to develop and enhance individual homes and team performance, focusing on improving care practice, safeguarding outcomes, and care staff competency.
  10. Financial & Business Management: Manage budgets effectively, ensuring financial sustainability and growth while maintaining high-quality care provision.
  11. Ensure that all Children's homes meet/exceed commercial expectations in terms of occupancy/revenue.
  12. Stakeholder Engagement: Build and maintain strong relationships with external agencies, local authorities, and regulatory bodies.
  13. Conduct regular audits, reviews, and reports to ensure performance and compliance standards are met.

Company and Home information:

Multiple Residential Children's Homes, small Ofsted regulated Supported Living service and a small CQC provision. All services based in Merseyside area & Head Office based in Widnes. Remote / Hybrid working available. Fantastic, large company with a great reputation.


How to apply if you are an experienced Operations Manager:

Click the link to apply, or for more information, please contact Lily Chandler on (phone number removed).


Please note we only advertise a small amount of our vacancies.


Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit.


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