Operations Manager

Manchester City Council; Greater Manchester; On-site; GBP 30,000 - 50,000; Full time

Job description

Working Hours: 35 Hours Per Week

Contract Type: Permanent, Full Time

Additional Payments: Casual car User Allowance

Closing Date: 17 April 2025

Closing Time: 11.59pm

Interview Method: In Person

This role is subject to:

1. 2 References - Where possible we require 3 years' employment history.
2. Qualification: Social Work Qualification and registration with Social Work England
3. Medical Clearance - Pre-placement health assessment (PPHA)
4. Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.
5. Driving Licence - The successful candidate should hold a full clean driving licence as you will be required to drive a vehicle adhering to council regulations.
6. DBS (Disclosure and Barring Service) Clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check.

The Adult Multi-Agency Safeguarding Hub (MASH) plays a vital role in ensuring the safety of our most vulnerable residents.

It is a service that brings together the core public agencies with responsibilities for safeguarding individuals. The MASH enables agencies to share information and make joint decisions, in a timely manner, to protect individuals who are at risk of harm and abuse. The MASH works collaboratively to enable a coordinated response to ensure that the most appropriate service is identified to best meet the needs of the individual.

The Operations Manager Of The MASH Will:

• Provide leadership for the whole of MASH team
• Ensure new starters receive a good quality and holistic induction
• Provide day to day management of the staff and operations of the MASH
• Be responsible for final decision making, and escalation to service manager where required
• Ensure effective partnership working between the core agencies in the MASH
• Ensure engagement with wider agencies
• Provide oversight of the training and development needs of the MASH team
• Provide professional supervision to Senior Social Workers
• Ensure quality assurance mechanisms are in place and that the work of the MASH team is quality assured, responding to or escalating if concerns/risks are observed

If you’re successful you’ll join a team of dedicated professionals pushing forward a high standard of support for vulnerable adults to promote their views, advocate their decisions and promote their autonomy whilst ensuring they are well informed and supported to protect themselves from harm or abuse.

We would love to hear from you if you are able to fulfil the essential requirements as stated below:

Essential requirements for the role:

• Social Work Qualification and be registered with Social Work England
• An excellent working knowledge, significant understanding of the Care Act (in particular provisions relating to Safeguarding Adults) and associated legislation and policy including Making Safeguarding Personal.
• Significant post qualification experience in Safeguarding Adults, and of social care management role, along with experience of working with complex families
• Willing to consent to & apply for an enhanced Disclosure and Barring Service (DBS) Check
• Willingness to work outside of standard office hours as required

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Benefits We Offer:

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rata of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council:

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process:

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme:

We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition

When You Join Us:

We’re a Disability Confident Employer, Offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you’re successful:

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks:

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role
• Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other Relevant Information:

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.