Operations Manager

Operations Manager – This leading importer and distributor of the finest Greek food and wine is looking for a dedicated Operations Manager to join their dynamic team based in Bermondsey, Southwark, London.

Are you passionate about exceptional food and wine? Do you thrive in a fast-paced environment where your organisational skills and attention to detail can make a real difference? If so, read on and apply.

About them:

They are on a mission to bring the finest Greek food and wine to the UK. Their success is built on 5 core values:

1. Producers – the foundation of everything we do
2. Excellence – In our products and services
3. Respect – Fair treatment of producers, customers and the team
4. Creativity – Encourage new ideas and fun
5. Sustainability – Taking responsibility for our impact on the planet

Fantastic company benefits include:

1. Competitive Salary: From £40,000 per annum
2. Holiday: 25 days holiday (plus January 1, December 25, 26)
3. Company pension scheme
4. Employee extras: discount on products, performance related bonus (cash and share options), casual dress
5. Opportunity for career growth in a fast-paced and exciting industry

About the role:

The Operations Manager will play a crucial role in executing their business plan by enhancing the organisation, processes, safety, efficiency, and reliability of their UK operations. This role oversees the day-to-day operations of their import, storage, and distribution business.

Key Responsibilities

1. Oversee UK operations to achieve business goals and ensure seamless coordination between producers, logistics, and customers.
2. Lead the Customer Service and Operations team to deliver timely order fulfilment, manage enquiries, and improve processes.
3. Ensure compliance with food safety regulations, maintaining high standards and working towards top-level certifications.
4. Manage inventory and stock, optimising levels, reducing costs, and coordinating seasonal requirements.
5. Develop and implement efficient processes while managing and coordinating cross-functional operational teams.
6. Oversee warehouse and transportation management, ensuring safe, efficient storage, timely deliveries, and cost-effective strategies.
7. Work with HR to plan and recruit operational roles, train team members, and uphold professional standards.
8. Drive strategic growth initiatives and support ad hoc business improvement projects.

What They’re Looking For

1. Proven experience in operations management in Wholesale Food importation and distribution to restaurants, hotels, delis, supermarkets
2. Thorough understanding of food safety regulations and best practices
3. Strong analytical and problem-solving skills
4. Excellent people management and collaboration abilities
5. Highly organised and process-driven to develop, implement and improve processes.
6. Very high attention to detail and consistent approach to work
7. Commercial awareness with an understanding of the impact decisions have on the business
8. Outstanding communication skills across all channels
9. Ability to excel in a fast-paced, dynamic environment
10. Passion for Greek food and wine and eagerness to expand product knowledge

Location and Hours

1. Bermondsey, London (5-minute walk from Bermondsey tube station)
2. Monday - Friday, 8:00 - 18:00 with an hour for lunch
3. On-site role (work from home by exception only)

If you're ready to contribute to an exciting business and share their passion for Greek cuisine, apply now!

Only apply if you have the right to work in the UK and will not need a sponsored visa in the next 2 years. This company is not a Home Office approved Visa Sponsor.

No recruitment agencies, please

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