Operations Executive

Well-established and respected Destination Management company is seeking an Operations Executive to curate itineraries for MICE Groups. If you are passionate about crafting unforgettable events that run smoothly and have experience working with B2B, handling MICE clients in this field, this is your ideal role. With a starting salary of circa £30-35k pa dependent on experience, plus additional benefits and being part of a great DMC, you can forge a long-term career. This is a great move for you if you have two years within a similar role. Ideally office-based for probation in Edinburgh, then hybrid, there is scope for more flexibility dependent on your experience. For this position, you must be able to speak either Swedish or Norwegian and have ideally dealt with these customer markets.

JOB DESCRIPTION:

1. Handling the MICE Group Clients for the DMC
2. Develop original and exciting program proposals tailored to client needs and budgets.
3. Prepare detailed event budgets, ensuring cost-effectiveness and profitability.
4. Secure the best deals with suppliers by negotiating contracts and confirming service details.
5. Manage all aspects of pre-production, ensuring seamless delivery of the event.
6. Assist with onsite event management, guaranteeing a smooth and successful experience for clients.
7. Respond to inquiries from potential and existing clients, providing exceptional customer service.

EXPERIENCE REQUIRED

We are seeking candidates with at least 2 years experience in the operations of MICE Groups within the Inbound Tours Sector. You will be a highly organised and detail-oriented individual with a passion for event planning, and a creative thinker who can develop innovative and engaging program concepts. You will have strong negotiation and communication skills to build positive relationships with vendors and clients. In addition to English, if you are able to converse in Spanish, Portuguese, or French, that would be an additional bonus.

THE PACKAGE:

With a starting salary of circa £30-35k pa DOE, this is a great opportunity to play a vital role in creating unforgettable events for a diverse clientele. You will work in a dynamic and collaborative work environment where your creativity is valued. This is a permanent full-time role located in Edinburgh, hybrid/flexible working after training and probation (potentially negotiable on flexibility dependent on experience). There is a performance-related bonus, company pension, and company events, with great long-term career prospects. For this role, you need to be fluent in English, as well as either Swedish or Norwegian language.

INTERESTED?

Please follow the instructions to apply by attaching your CV. This vacancy is being managed by Gemma Thelwell. I can be contacted on 01619236120 or gemma@traveltraderecruitment.co.uk.