Operations Engineer

Our client is looking for an experienced operations engineer to join their expanding operations team.

Operations Engineers will improve, maintain and support systems, with the support of the other Operations engineers, the Operations Team Lead, the Server Capture technical lead and other colleagues.

The data capture systems are made up of a combination of open source and bespoke software running on the Linux platform. There is heavy use of automation such as Puppet and Terraform to deliver these capabilities.

Beyond the regular maintenance, operations and support tasks there will be ample opportunities to be involved in the development of automation and systems management. Our client has an out of hours on-call team (additional compensation is made) that you would be asked to join after a suitable settling in period.

Our client employs modern development practices in our workflow, using Git alongside CI/CD, unit testing and open-source coding standards. There are lots of opportunities to work in other areas or technologies and expand your knowledge.

Requirements

Key Responsibilities

1. Day to day maintenance of servers and services
2. Handling support requests from customers and staff
3. Deployment and scaling of systems
4. Working alongside engineering
5. Testing
6. User experience and other roles
7. Handling alarms and alerts
8. Improving monitoring and alerting
9. Investigating and monitoring performance
10. Adhering to company policies and procedures with respect to security quality and health and safety

Person Specification

Required Skills

1. Linux CentOS/Alma preferred
2. The ability to solve problems and find out or source information
3. Following established processes
4. Good communication skills
5. Python or other scripting languages
6. Experience in running servers at scale
7. Experience with VPS and Dedicated server hosting companies worldwide
8. Puppet, Terraform or other Infrastructure as Code tools
9. Administrative knowledge of common business tools such as Atlassian suite, Microsoft 365 etc
10. Experience with AWS Cloudwatch, PagerDuty or other monitoring tools
11. Windows desktop management / InTune MDM

Benefits

Work in a market leading technology company that helps research and marketing professionals achieve unique insights into the mobile and digital lives of consumers.

Our client does everything they can to support their people so that they can be themselves and realise their potential. They love people who are hungry for learning and achievement!

Core Benefits

1. 25 days paid holiday plus bank holidays
2. Purchase/sale of up to 5 leave days pa after 2 years service.
3. Life insurance
4. Workplace pension with employer contribution
5. Performance based bonus scheme
6. Informal dress code
7. Cycle to work scheme
8. Branded company merchandise
9. New company laptop
10. One-to-one learning and development coaching sessions
11. Support and budget available for training programmes
12. Giving back to charities

Hybrid Working

Work from home and in the office

1. Working from home equipment provided i.e. desk, screen and chair
2. Company Colleague GBP100 pa to spend on additional working from home items
3. Office days- lunch provided for team meetings, collaborations and business needs
4. Flexibility offered on start and end times depending on personal circumstances.
5. Regular virtual meetings (team and company) via telephone and video