Operations Director - Cost Consultancy (Corporate Real Estate)

ENGINEERINGUK; London; Hybrid; GBP 150,000 - 200,000; Full time

Job description

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Sector: Construction and Building Services
Role: Director
Contract Type: Permanent
Hours: Full Time

Position status: This opportunity is for a secured position. If you would like to be considered, please click to apply.

Operations Director - Cost & Commercial Management - Corporate Real Estate

The opportunity
Be a part of our cost consultancy business that spans our five global hubs, overseeing work for world-leading organisations across the public and private sectors.

Working as part of our Workplace sector team, this opportunity will support and grow our cost & commercial management services, including Capital Planning, for one of our financial services clients. This position has the potential to be a seconded client-side role.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe.

The project:
Our client is a global bank with corporate real estate (CRE) operations in more than 60 countries including approximately 270 office buildings and 2,500 branches. Their ambition for the CRE function is to be trusted advisers to their global businesses and functions, helping them to balance service, cost, and risk.

This role is embedded within the client organization, requiring attendance in the office three days per week. The location of the role is London.

Your responsibilities will include:

1. Lead Cost and Commercial Management service offering including Capital Planning, Governance, and Assurance responsibilities for the allocated client account.
2. Develop, implement, and maintain standards across relevant subject matters.
3. Take lead in developing, implementing, and maintaining bespoke benchmarking.
4. Produce and manage cost advice and estimates, taking ownership and confidently presenting the outputs to Clients.
5. Identify opportunities and efficiencies within capital plan and procurement methodologies.
6. Manage the procurement process.
7. Act as the client interface, delivering on client objectives, and adding value to the service offering.
8. Interact regularly with clients to ensure that goals and objectives are established and achieved.
9. Responsible for fee budgeting, forecasting, and reporting on relevant client account.
10. Manage team members across all grades.
11. Conduct peer review and regular auditing of project performance at a project and portfolio level.
12. Train and upskill delivery teams.
13. Manage stakeholders, including reporting and presentation to senior stakeholders.
14. Share knowledge and industry best practices.

Your knowledge, experience, and skills need to include:

1. Experience in managing cost & commercial management, assurance, governance, and capital planning.
2. Awareness of different forms of contracts.
3. Ability to handle and analyze large data confidently.
4. Problem-solving skills and analytical skills with proven experience in developing strategic solutions.
5. Experience across EMEA markets.
6. Good understanding of industry best practices.
7. Understanding of hot topic issues such as Sustainability, Social Value, and Carbon Reduction.
8. Capex vs. Opex Cost Analysis/advice.

Qualifications:

1. A degree in quantity surveying/cost management or equivalent.
2. Professional membership i.e. MRICS/RICS (Not Essential).

Company

If you can bring a different perspective to help us shape the cities of tomorrow, take a look at the opportunities we have to join us.

At Mace, we empower our people to be collaborative, curious, and embrace their entrepreneurial spirits. We aim to attract the best and brightest people, whatever their background, to bring new perspectives to some of the most challenging and inspiring projects around the world.

At Mace, we want you to feel comfortable from day one. For any questions about a career at Mace, including application advice, please contact [e-mail] for a confidential chat.

Reward and recognition

We invest in our people and provide a strong benefits package, which includes:

• 22 days of holiday, plus two ‘Mace Days’ to support work-life balance, bank holidays, and December holiday shut down.
• Contributory pension scheme.
• Life assurance.
• Highly competitive maternity and paternity package.
• Reimbursement of professional subscriptions and membership fees.
• Season ticket loan.
• Annual health screening.
• Private medical insurance.
• Sponsorship of education schemes (on approval).
• Continuous on-the-job training and development.
• Cycle to work scheme.

At Mace, we fully support our people when they choose to balance their career with family life. We offer enhanced family leave, as well as options for flexible working and alternative working patterns to improve the work-life balance of our employees.

Our performance management and appraisal approach is based on ability and talent. Top performers are recognised for both their contribution to projects and their broader contribution to the business.

We appreciate the differences that everyone brings to work and we recognise the importance of people being free to be themselves.

We are proud partners of Stonewall’s global diversity champions programme.

Support for disabled employees is provided by:

Our recruitment and HR Teams have undertaken disability awareness training and are eager to provide an inclusive and accessible experience to job applicants and new colleagues.