Operations Director/Chief of Staff

OPERATIONS MANAGER/DIRECTOR – SINGLE FAMILY OFFICE
LONDON
PERMANENT ROLE
£100,000 - £120,000

Role Overview:
Our client, a large-scale, international single-family office of prominent tech entrepreneurs, based in London, is seeking an Operations Manager/Director to strengthen a lean operations team.
The ideal candidate will be a results-driven, self-starting individual with several years of experience in a similar position. This role involves working on a diverse set of tasks, including those related to real estate, lifestyle, and administrative areas. A systematic and structured approach to tasks is essential, along with attention to detail and effective presentation skills.

Key Accountabilities:

• Property Management: Overseeing the management of a portfolio of properties based in the UK and abroad, managing all aspects of the property operations including maintenance, budgeting, day-to-day operations and household staff management.
• Property Development: Overseeing refurbishment and construction work for various real estate projects, collaborating with contractors, advisors, architects, designers and suppliers.
• Acquisition of New Properties: Assisting in identifying and acquiring new properties.
• Personal Projects: Participating in the execution and monitoring of both commercial (e.g., restaurants) and non-commercial (e.g., art foundations) personal projects (incl. both operational businesses as well as idea-stage projects).
• Event Management: Organizing and managing various events for UHNWIs.
• Administrative Tasks: Leading or co-leading tasks related to PR, HR, healthcare, security, and household staff management.

• Previous Family Office experience or working with UHWNIs
• Experience in household management
• Experience in project management
• Experience in the delivery of high end lifestyle services
• Experience in the hospitality industry
• Experience reviewing financial information (budgets, reports etc.) and legal documents
• Familiarity with Asana, Slack, Google Drive or other collaborative software
• Systematic approach to tasks
• Ability to analyze and present data in coherent and neat way
• Motivation and proactivity
• Accuracy
• Excellent written and verbal communication skills
• Comfort with multi-tasking
• Technical / IT literacy