Operations BI Analyst / Junior BI Analyst

Operations BI Analyst / Junior BI Analyst

About Jaja
Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.

We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.

We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.

Why Join Us?
This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever. We have a collaborative team structure fuelled by an exciting mix of people welcoming both experienced individuals from the industry and tech-savvy dreamers. Come as you are and be yourself!

About The Role
This role is designed for someone who is eager to learn and get hands-on experience in business intelligence (BI) but does not necessarily need a deep technical background. As a Junior BI Analyst, you'll be responsible for supporting key functions within the BI team while developing your skills in data analysis and reporting. We are looking for someone who is organized, proactive, and comfortable communicating with both technical and non-technical stakeholders. While previous technical experience is not required, the role will involve gaining hands-on experience with tools like SQL and Tableau Reporting. You’ll work closely with analysts to support and manage internal reporting platforms, ensuring everything runs smoothly and on time.

Key Responsibilities

• Execute regular reporting tasks across multiple systems and platforms, ensuring data is delivered accurately and on time.
• Assist in managing access to internal web reporting platforms, ensuring proper structure and organization.
• Collaborate with analysts to resolve any issues related to data accuracy, report generation, or platform functionality.
• Act as a point of contact between the BI team and internal stakeholders, keeping them informed of project status and any changes to deliverables.
• Review incoming work requests, assess requirements, and assist in prioritizing tasks to ensure timely completion.
• Support the BI team in identifying opportunities to streamline processes and improve workflow efficiency.
• Assist in the preparation and delivery of regular performance reports, ensuring they meet business needs.
• Maintain and update documentation related to reporting processes, ensuring consistency and clarity across the team.

This role offers a balance of administrative tasks and hands-on technical development, with significant opportunities for growth and skill advancement. It also supports flexible working arrangements, with the option to work remotely or use one of our offices. Although we are primarily operating remotely, there will be opportunities for in-person team meetings and company gatherings.

If you enjoy staying organized, learning new skills, and supporting a team, this could be the perfect role for you!

About You
We’re seeking a highly organized individual with excellent verbal and written communication skills. You have a passion for problem-solving and can break down challenges into clear, actionable steps. Comfortable working with numbers, you have a foundational understanding of data analysis concepts and a keen interest in further developing your skills. Whether you have some experience with BI tools or are eager to learn, you're excited to grow and thrive in a data-driven environment.

Required Skills & Experience

• Manage multiple tasks and prioritize effectively.
• Convey complex information clearly.
• Ability to break down problems into simple, logical steps.
• A foundational understanding of data analysis concepts.
• Comfortable working remotely.

Desired

• Experience with Data Analysis or BI tools (e.g. SQL, Power BI, Tableau, or similar).
• Analysis or Accounting qualification.
• Familiarity with the Financial Services data (e.g. Credit Card Lending).

What's in it for you?

• The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
• Competitive salary
• Fully flexible remote hybrid working model
• Potential for part-time working around other/family commitments
• Pension contributions
• Bonus potential
• Private medical cover
• 25 days annual leave (FTE) plus UK bank holidays and your birthday off (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
• 4x life insurance cover
• Employee assistance program

Seniority level: Entry level

Employment type: Other

Job function: Research, Analyst, and Information Technology