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An established industry player in healthcare is seeking a dedicated Operations Associate to join their overnight team. This role involves managing bed assignments, utilizing various computer applications, and providing essential support to medical teams. With a commitment to quality and safety, this organization offers a supportive environment where you can grow your career. Enjoy excellent compensation, generous PTO, and opportunities for continuing education. If you're looking for a role that values your contributions and fosters a sense of community, this is the perfect opportunity for you.
Req#: R35375
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Full-Time
Shift: Third
SCHEDULE:
Full Time, 3rd shift, 36 hours/week
Hours: 7pm-7:30am
LOCATION:
Baystate Main Campus
Springfield, MA
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation - High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
QUALIFICATIONS:
HS Diploma/GED
1-2 years experience in customer service (healthcare setting preferred)
Ability to work rotating days, including weekends and holidays
Ability to multitask
Computer literate
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
1) Bed Management: Tracks, prioritizes and assigns beds. Communicates with BMD and BM for admissions, discharges and transfers (ADTs). Coordinates unit/department ADTs.
2) Proficiently and accurately utilizes the following computer applications in daily work: C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Staples and Kronos access if applicable.
3) Unit specific projects: Project work as assigned and/or needed such as Payroll, committee participation, develop unit time schedules, etc.
4) Communication: provides report/handoff to next shift including pending discharges, admissions in process, empty beds, beds being cleaned, and closed beds with the reason.
5) Serve as a unit based resource for Zoned Hospitalist and medical/surgical teaching teams.
6) Functions as a greeter for the arrival of new patients/families to the unit/department.
7) Hospital Records and logs: Maintains patient chart in proper sequence and labels pages with patients name.
8) Unit Resource: Post/file MD schedules for clinical team inquiry.
9) Inventories, maintains and charges supplies.
10) Is knowledgeable of and initiates emergency procedures as needed/directed within unit/department.
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
Education:
GED or HiSET (Required)
Certifications:
Basic Life Support – American Heart Association
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.