Operations Associate

TN United Kingdom; London; On-site; GBP 29,000 - 35,000

Job description

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★ It’s official… We’ve been certified as a Great Place to Work! ★

★ Your Dream Career in 2025 Starts Here: Join N Family Club and enjoy the best salaries, benefits, and career growth opportunities in the industry! ★

Discover the N Advantage — Our competitive salary and benefits package for 2025:

★ Competitive Salary: Earn up to £35,000 plus a performance-related bonus

★ Generous Holiday: Enjoy up to 35 days of holiday a year, including a ‘Me’ day of your choice and time off between Christmas and New Year

★ Daily Perks: Complimentary lunch and drinks every day

★ Professional Growth: Access a personal development fund of £100 per year to support your continued education

★ Exclusive N Academy Access: Receive paid time off and funding for qualifications, Leadership Training, and more

★ Family-Friendly Benefits: Enhanced maternity/paternity/adoption/shared parental leave pay after 2 years of service, fostering leave, neonatal leave, and more

★ Childcare Discount: Get a 40% discount on childcare at our nurseries

★ Emergency Childcare: Access 6 backup childcare days at any of our nurseries when you need it

But that’s not all…

★ 5-Year Bonus: Celebrate your 5th year n.iversary with a round-the-world trip and 2 extra weeks of holiday

★ 10-Year Bonus: After 10 years, enjoy an OUT OF THIS WORLD experience and another 2 weeks of holiday

★ Referral Bonuses: Earn up to £1,000 for every friend you refer who joins N Family Club

★ Exclusive Discounts: Get access to discounts on groceries, shopping, entertainment, and more with the Each Person’s app

★ Travel Support: Season pass loans and cycle-to-work schemes to make commuting easy

★ Social Fun: Join us for our annual Winter Party, Summer BBQ, and regular team socials

★ Health & Wellbeing: Discounts on gym memberships and digital fitness classes through My Gym Discounts, and Health Cash Plans.

Why N Family Club?

We’re more than just a nursery group; we’re the UK’s most innovative early years education provider.

Our vision? To be the highest quality, and most loved, early years education group in the UK.

Our purpose? To inspire and develop the next generation to reach their full potential in an ever-changing world.

At N Family Club, we dreamed of creating a place where early years education would be reimagined. A place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We're proud to be making that dream a reality, and now, we’re inviting you to be a part of it!

With multiple sites across the UK, we’re growing fast and looking for an Operations Associate to help keep everything running smoothly behind the scenes.

If you’re highly organised, proactive, and love the idea of making a tangible impact on a dynamic and fast-moving business, this could be the perfect role for you.

What it means to be an Operations Associate at N Family Club…

As our Operations Associate, you’ll be at the heart of our multi-site nursery operations, ensuring everything from supply chain management to compliance is seamlessly coordinated. Working closely with our Operations Manager, Nursery Managers, and wider Support Office team, you’ll be instrumental in supporting our nurseries to deliver exceptional early years experiences.

This is an exciting opportunity for an ambitious individual looking to grow in a high-impact role within a mission-led company.

Key Responsibilities

• Support to the UK CEO & COO - coordinating logistics such as diary management, team member recognition initiatives, team and customer communications
• Logistics & Procurement – Managing supplies, equipment, and nursery essentials to ensure everything is in place to create magical learning environments. You will be responsible for maintaining and ensuring adherence to our Approved Buying List.
• Process & Compliance – Supporting the implementation of operational processes and maintaining high standards in health & safety, safeguarding, and regulatory compliance.
• Data & Reporting – Helping to track key operational metrics, from occupancy levels to individual budget lines
• Office management - Leading on ensuring our central office remains well-stocked, tidy and organised, and co-ordinating the sending and receiving of post.
• Nursery Support – Acting as a key point of contact for our nursery teams, providing hands-on operational support and problem-solving as needed.
• Project Coordination – Assisting with the rollout of new initiatives, whether that’s sustainability projects, tech improvements, or facilities upgrades.
• Event Planning - Supporting with the planning for team events, including venue search and liaison, administration and communicating with attendees.
• Ad-hoc Challenges – From setting up new nurseries to troubleshooting unexpected issues, no two days will be the same!

Skills, Knowledge and Expertise

We’re looking for someone who thrives in a fast-paced environment, loves solving problems, and is keen to learn and grow. You might have some experience or be a super keen graduate looking for your break. If this sounds like you, we’d love to hear from you!

• A proactive, hands-on approach – you love getting things done and making things happen.
• Exceptional organisational skills with a keen eye for detail.
• Digitally proficient, with experience using Google Sheets or Excel
• Strong written and verbal communication skills – able to build relationships across teams and get things moving.
• A natural problem solver who thrives in a fast-paced, ever-evolving environment.
• Interest in early years education and a passion for making a difference.
• A degree or equivalent experience

Next Steps

If you’re excited about this role and think you’d be a great fit, we’d love to hear from you! Apply now and let’s build something extraordinary together.

At N Family Club, we’re committed to diversity and inclusion. We welcome applications from all backgrounds and believe that a wide range of experiences makes our team stronger.

Our organisation acknowledges the duty of care to safeguard, protect and promote the welfare of children and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice.

Our Commitment To Safeguarding

At N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals.

By embracing these laws and legislation (DBS Code of Practice; DBS Referral Guidance; Rehabilitation of Offenders Act 1974 and Regulated Activity), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.

In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.