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Operations and Site Manager

HIRING PEOPLE

Honiton

On-site

GBP 35,000 - 45,000

Full time

30 days ago

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Job summary

An established industry player is seeking an Operations & Site Manager to lead their growing Woodburning Stove business. This role is perfect for someone with a background in construction or the building trade who is passionate about delivering exceptional customer service. You will oversee site operations, manage a dedicated team, and innovate processes to enhance efficiency. With a competitive salary and performance-related bonuses, this opportunity offers a chance to make a significant impact in a thriving company. If you enjoy working in a team and are ready to take on a new challenge, this position could be your next great adventure.

Benefits

Health Insurance
28 Days Holidays (including Bank Holidays)
Company Vehicle
Performance Related Bonus

Qualifications

  • Experience in managing site operations and leading teams.
  • Strong organisational skills and a friendly, professional approach.

Responsibilities

  • Lead and mentor the fitting teams to ensure high-quality service.
  • Innovate systems for improved efficiency and safety.

Skills

Organisational Skills
Team Leadership
Customer Care
HR Processes Understanding
Self-Starter

Education

Experience in Wood Burning Stoves
Construction or Building Trade Background

Job description

A unique opportunity has arisen for a new role within a highly successful Woodburning Stove business. It is a company that is on a mission 'to add character and memories to all homes and gardens'. Due to their recent expansion, they are currently looking for an Operations & Site Manager to lead the site survey and fitting teams. This role would suit someone with a background in Wood Burning Stoves, construction or the building trade, perhaps having worked as a site manager or similar. They are a professional and growing business that provides expert advice and excellent customer service in the Southwest and through e-sales across the country.

Some of the day-to-day responsibilities include:

  1. Ensuring Client delivery and fitting of all stoves to a standard that will create a lifetime client
  2. Leading, training and mentoring a professional and committed team
  3. Innovating and continuously improving systems and processes to create a more efficient, effective and safe company
  4. Managing the Stove Company Operations team daily eg staffing levels, bookings, rotas and holidays
  5. Recruiting skilled fitters and surveyors who are committed to providing outstanding levels of customer care
  6. Living the company values (S.T.O.V.E.S), enjoy working in a team and ensuring the company procedures are adhered to

The ideal candidate for this role would be the following person:

  1. A fan of Woodburning Stoves!
  2. Someone with a Wood Burning Stove, Construction or Building Trade background (Site Manager role or similar)
  3. Possess exceptional organisational skills
  4. Used to dealing with trade staff
  5. Have a professional but friendly approach
  6. Have a good understanding of HR processes and practices
  7. Ability to recruit and build happy teams
  8. A self-starter who is comfortable managing their own workload
  9. A desire to improve systems through technology
  10. Someone with a full clean driving licence as travel will be required

Benefits:

  1. Range £35-45k- DOE Plus Company Performance related bonus (approx. 5%)
  2. Health Insurance: Yes (Vitality/WPA)
  3. Holidays: 28 Days (inc Bank Holidays)

This will require travel to client sites, but the role will be mainly based in the office. A company vehicle will be available when required, along with a competitive salary. This is a Monday- Friday role with bank holidays off and a great Christmas holiday break.

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