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Operations Administrator

Access Garage Doors LTD

Crawley

On-site

GBP 26,000 - 28,000

Full time

28 days ago

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Job summary

An established industry player is seeking a dedicated Office Administrator to join their dynamic team in Crawley. This full-time role offers a fantastic opportunity to engage in various administrative tasks, including managing customer orders, delivery planning, and inventory control. The ideal candidate will possess strong attention to detail and excellent communication skills, ensuring seamless coordination between suppliers and customers. With a supportive work environment and comprehensive training provided, this position is perfect for those looking to make a significant impact in a thriving company. If you are organized, proactive, and enjoy a hands-on role, this opportunity is for you!

Benefits

4 weeks paid holiday
Friendly working conditions
Full training provided
Attendance & Recognition Perks

Qualifications

  • Proven experience in administrative roles with strong attention to detail.
  • Excellent communication skills essential for liaising with customers and suppliers.

Responsibilities

  • Organising customer delivery runs and managing order acknowledgments.
  • Providing administrative support to purchasing and sales departments.

Skills

Attention to detail
Communication skills
Organisational skills
Time management
IT literacy
Teamwork

Job description

Office Administrator

Based in Crawley, West Sussex

Salary: £26,000 - £28,000 dependent on experience

Successful Garage Door distribution and installation company is looking for a full-time experienced Administrator for an exciting hands-on role. This is a great opportunity to play a key part in the team, assisting with customer orders, delivery planning and inventory ordering.


The Role

As part of the purchasing team, you will be responsible for keeping purchase order and warranty records up to date. You will act as a liaison between supplier and customer, ensuring the customer is kept up to date about their delivery and chasing the supplier for the information required. You will need to accurately check order acknowledgements against purchase orders and provide general administrative support to the purchasing and sales departments.


Responsibilities Will Include
  • Organising customer delivery runs
  • Chasing and checking supplier/manufacturer order acknowledgments
  • Order progressing with suppliers/manufacturers
  • Order change management
  • Process and progress warranty claims from customers with suppliers/manufacturers
  • Main point of contact for warranties, customers and order progression
  • Notifying customers of orders coming into stock or of possible delays via email/phone
  • Taking payments from customers
  • Various Admin Tasks
Essential Skills/Competencies
  • Strong attention to detail
  • Excellent communication skills both written and verbally
  • Organisational skills
  • Ability to manage time and workload effectively
  • Confident working style
  • IT literate
  • Ability to work in a team

Hours: 8am – 5pm Monday - Friday

Benefits
  • £26,000 - £28,000 p.a. depending on experience
  • 4 weeks paid holiday
  • Friendly working conditions
  • Full training provided
  • Attendance & Recognition Perks
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