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Operations Administrator

React Recruitment Ltd

Borough of Swale

On-site

GBP 21,000 - 25,000

Part time

2 days ago
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Job summary

An established industry player is seeking a detail-oriented Operations Administrator to join their team. In this pivotal role, you will be responsible for processing customer orders, coordinating product deliveries, and ensuring smooth workflows across departments. This position is ideal for proactive individuals who excel in customer service and thrive in a collaborative environment. With a focus on efficiency and quality improvement, you will play a key role in enhancing operational processes. Join a friendly team that values training and development, and enjoy generous leave and competitive salary in a supportive workplace.

Benefits

Employee life insurance
Friendly team environment
Training and development opportunities
Generous leave: 33 days (25 flexible plus 8 public holidays)

Qualifications

  • 3+ years of experience in business administration or manufacturing operations.
  • Experience with ERP systems and customer order fulfillment.

Responsibilities

  • Process customer orders and coordinate product deliveries.
  • Maintain clear records of purchase orders and customer agreements.
  • Support production scheduling and quality control.

Skills

Business Administration
Customer Service
Attention to Detail
Problem Solving

Education

3+ years experience in business administration or related field

Tools

ERP Systems
Microsoft Office Suite

Job description

Our engineering client is looking for an Operations Administrator.


Location: Queenborough


Salary Range: £21,000+ depending on skills and experience


Hours of Work: Monday to Friday, ideally 8:30 AM to 2:30 PM


6 hours per day, start time negotiable. Occasional flexibility is required during busy periods.


Employment Type: Office-based, part-time, 30 hours/week


Operations Administrator Job Summary:

The Operations Administrator will process customer orders, coordinate product deliveries, and ensure smooth workflows between departments. This role is perfect for detail-oriented professionals who take initiative and provide excellent customer service.


Operations Administrator Duties:
  1. Enter customer orders into the system and make sure they meet customer needs.
  2. Keep clear records of all purchase orders.
  3. Update customer pricing agreements.
  4. Create work orders in the system and track their progress.
  5. Work with the production manager to schedule work.
  6. Help plan production schedules.
  7. Support quality control.
  8. Order materials needed for production.
  9. Monitor and maintain stock levels.
  10. Help with regular stock checks.
  11. Find ways to make processes work better.
  12. Help with quality improvement projects.
  13. Be the primary contact for customers about their purchase orders.
  14. Keep customers updated about their orders and delivery.
  15. Spot and fix problems before they affect customers.
  16. Keep good records of customer requirements.

Required:
  1. 3+ years of experience in business administration, manufacturing operations, or related field (or equivalent work experience).
  2. Experience using ERP systems and handling customer order fulfilment.
  3. Good knowledge of production planning.
  4. Proficiency in Microsoft Office Suite.

Benefits:
  1. Competitive salary.
  2. Employee life insurance.
  3. Friendly team environment.
  4. Training and development opportunities.
  5. Generous leave: 33 days (25 flexible plus 8 public holidays).
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