Operations & Admin Executive (FTC December to April)

Operations & Admin Executive (FTC December to April)

Job Title – Operations & Admin Executive (FTC December to April)

Job Location – London

Salary – £17ph

Our client is recruiting an Operations & Admin Executive who has the tendency to see things a bit different and can spot a potential solution others may miss. You need to enjoy problem solving and not be frightened to make a decision before you get all the information. They need you to enjoy building new relationships with people, face-to-face, via phone, email and other forms of social media. You must be able to keep motivated in quiet times and calm in stressful times, but above all you know that you are constantly learning.

Our client is a tour operator that has 35 years’ experience in the travel sector. They pride themselves on being a fun and vibrant company who can offer great career opportunities. Our client offers educational trips and the opportunity to develop and extend your skills and responsibilities.

Responsibilities:

• Conduct daily quality checks on all sales bookings
• Prepare and distribute manifests for airline, transfer and resort logistics
• Assist in sourcing transport for bespoke holidays where required
• Update other departments on relevant operational updates as required
• Ensure customers receive accurate and timely pre-departure information
• Ensure clients are informed of any pre-departure changes to their holidays
• Act as the main liaison for our European ski school product
• Other duties as agreed with the U.K Operations Manager

Key Skills/Experience Needed:

• Enthusiastic and passionate about creating the right experience for customers.
• Naturally sociable and a positive contributor to our knowledge base
• Has strong attention to detail and accuracy skills
• Always one step ahead and highly pro-active
• Motivated and organised