Operational Support Team Leader (Band 5/EO)

Health and Safety Executive; Cardiff; On-site; GBP 30,000 - 35,000

Job description

Cardiff, Edinburgh, Nottingham

Job Summary

Keeping people safe and healthy matters and that’s what we do at the Health and Safety Executive (HSE). Every day, everyone on the team contributes to protecting lives and we apply our expertise to help influence change in mindsets about health and safety throughout industry. We undertake world-class science to build our knowledge about safe working practices, and then apply that understanding to the workplace, guiding every part of the economy to function safely. And when accidents happen, we investigate and hold those at fault to account whilst ensuring that lessons are learnt across industries. We are a modern, independent, data driven Regulator and we are proud to have made Great Britain one of the safest places to work in the world.

This is a fixed term appointment, for up to 23 months within the Director of Regulation (DoR). We provide operational support to operational inspection, investigation and specialist teams based in various offices around the country. You can find out more about the work that HSE does on our website www.hse.gov.uk

We are looking for individuals skilled in organising and leading, to effectively manage the delivery of a broad range of administrative support functions and are keen to become successful leaders.

Please note: Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

Job Description

Key Responsibilities

• Provide leadership, management and direction to a team of operational support staff.
• You will work closely with your Senior Administrative Manager, Heads of Operations and regulatory colleagues across operational divisions to understand and support delivery of inspections and investigations in accordance with the yearly HSE workplan.
• We are seeking candidates with effective communication and leadership skills. You will have experience of working with others, delivering at pace, managing a quality service, and making improvements to service delivery.
• You will be responsible for ensuring adherence to agreed deadlines, and completion of regular and timely data quality checks, managing and mitigating risks given essential GDPR considerations.
• As a line manager, you will lead and proactively engage in personal and team development and performance management.

Person Specification

You will work closely with your Senior Administrative Manager to lead and motivate operational support staff, encouraging consistent high-quality service delivery.

Essential Skills & Criteria

• Experience of working within an operational environment.
• Experience of leading teams to deliver successful outcomes.
• You will be proficient in the use of all Microsoft Office Packages including: MS Word, Excel, SharePoint and Outlook.
• Communication and interpersonal skills with a customer service and quality-focused mindset.
• Organisational skills to work within a fast-paced environment, managing competing priorities and ensuring a quality service.
• Time management and planning skills.
• Ability to engage with a wide range of stakeholders, communicating clearly in writing and orally.
• Experience of working together within a group or team.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Developing Self and Others
• Managing a Quality Service
• Working Together

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Alongside your salary of £30,167, Health and Safety Executive contributes £8,739 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.

We invest in our people with;

• Competitive rates of pay.
• Access to the highly competitive Civil Service Pension Scheme to which HSE contributes 28.97% far more than in the private sector.
• Family friendly policies and working hours to help balance your home life and career.
• Carer friendly policies to help create a supportive working culture.
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave.
• Parental leave benefits.
• As a member of HSE, you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.

Selection Process Details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

Application Information

As part of your application, you will be asked to complete an anonymised Personal Statement, of no more than 750 words, which demonstrates how you meet the essential skills and criteria in the person specification.

You will also be asked to complete 250 words detailing an example relating to the lead behaviour 'Delivering at Pace'.

Application Guidance

Please access the following link for guidance on how to apply and how to complete a personal statement here.

Sift Information

The sift will take place from 28th April when you will be assessed on your Personal Statement and lead behaviour.

Interview Information

Interviews will take place from 12th May when you will be assessed on the behaviours listed within the job advert as well as strengths.

In the event of a high number of applications at sift or that pass the interview standard, we will assess on the lead behaviour Delivering at Pace.

Please note the sift and interview dates could be subject to change due to panel availability.

AI Tools & Platforms

During the application process, candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their Behaviours, CVs and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage.

Sponsorship

This role is not open to application from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship, your application will be rejected, and any provisional offers of employment will be withdrawn.

Further Information

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserves the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

The Civil Service is committed to attracting, retaining and investing in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: [e-mail].

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further: Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

Further information on nationality requirements can be found on the Civil Service website.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities.

Contact Point for Applicants

• Name: DSU Recruitment Team
• Email: [e-mail]

• Recruitment Team Email: [e-mail]

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: [e-mail] or by writing to HSE at the following address:
HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If You Are Not Satisfied With The Response You Receive From The Department, You Can Contact Civil Service Commissioners.